checked Sep 11, 2026 4:13 PM UTC · DonorPerfect's official status page
DonorPerfect DonorPerfect is slower than normal.
1 of 8 components affected
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8 reports published by DonorPerfect in the last 30 days · 1 still open
When DonorPerfect breaks, it is typically resolved in 4h 13m — median across 9 resolved incidents over 90 days.
investigatingSep 11 · 15:00 UTC
We are currently investigating reports of errors occurring when searching for records, running reports, and navigating within DonorPerfect. We apologize for the inconvenience and are working to resolve this issue as quickly as possible. We will provide updates here as more information becomes available.
Reported by DonorPerfect on their status page.
resolvedSep 10 · 19:52 UTC
This incident has been resolved.
Reported by DonorPerfect on their status page.
resolvedSep 9 · 20:21 UTC
After monitoring the system, we have not observed any additional errors. This issue is now resolved. Thank you for your patience.
Reported by DonorPerfect on their status page.
resolvedSep 3 · 20:58 UTC
This incident has been resolved.
Reported by DonorPerfect on their status page.
resolvedSep 2 · 17:27 UTC
After monitoring the fix, we have not observed any additional errors with record searches or navigation within DonorPerfect. This issue is now resolved. We appreciate your patience while we worked to address it.
Reported by DonorPerfect on their status page.
resolvedSep 1 · 20:08 UTC
Our third-party vendor has confirmed that the issue with the AI-powered Knowledgebase search has been resolved. We have also verified that the search bar is available again in DonorPerfect community. We apologize for the inconvenience and appreciate your patience while this issue was addressed.
Reported by DonorPerfect on their status page.
resolvedAug 18 · 19:03 UTC
After monitoring the fix, we have not observed any further issues with slowness in DonorPerfect. We are confident that the issue has been resolved. Thank you for your patience while we worked hard to correct this issue.
Reported by DonorPerfect on their status page.
resolvedAug 18 · 15:16 UTC
This incident has been resolved. Please note that the next time you log in, you will be prompted to enter your MFA code, even if you previously selected the option to remember your device for 10 days. We apologize for the inconvenience and appreciate your patience. Thank you!
Reported by DonorPerfect on their status page.
