DoIT Incident History
DoIT is experiencing a partial outage affecting some users and services.
Incident History
Showing incidents from the last 15 days
Report: "Slow response changing call status on webex Contact Center calls."
Last updateThe issue has been resolved services remain healthy and stable. We appreciate your patience while we addressed this service incident.
Cisco is investigating an issue affecting Webex Contact Center agents in the US where completed calls continue to appear as active in the Webex App after they have ended. Although the calls are no longer active, they remain displayed in the application, which may prevent agents from answering subsequent calls. This issue is impacting only calls handled through the Webex App.
Report: "Network maintenance Simons Center and Computing Center"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Networking will be performing network switch maintenance in the Simons Center on Tuesday, July 7th, from 4:00 AM to 6:00 AM. This maintenance will also include the Computing Center switch.