Docusign Status
Docusign is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Notification failures when utilising Outlook (Incident 5087)"
Last updateWe can confirm that this issue is now resolved, thank you for your patience.
A fix has been applied and our engineering teams are actively reviewing our telemetry to confirm this fix has mitigated the issue.
Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.
Report: "Document Upload and Generation Errors (Incident 5073)"
Last updateThe incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
A fix has been implemented and we are monitoring the results.
We have identified the issue and a fix is being implemented.
We continue to investigate the issue.
We continue to investigate the issue and additional resources have been engaged.
We continue to investigate the issue and additional resources have been engaged.
We are continuing to investigate this issue.
We are actively investigating this issue.
Report: "Users may encounter errors when attempting to process envelopes (Incident 5072)"
Last updateThe incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
We are investigating this issue.
Report: "CLM: Resolved Authentication/Access Issues in EU11 (Incident 5040)"
Last updateAn unexpected system dependency caused a temporary service disruption affecting a subset of accounts in the CLM EU11 environment between 21:09 UTC and 22:40 UTC on June 5, 2026. During this time, impacted users may have experienced authentication errors or issues accessing certain features. The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-06-05 21:09 UTC until 2026-06-05 22:40 UTC
Report: "Customers Unable to Purchase Plans (Incident 5034)"
Last updateWe are actively investigating this issue.
Report: "Reports May Remain in "Exporting" Status (Incident 5020)"
Last updateCustomers may be experiencing issues when attempting to export reports. Our engineering teams are engaged and have identified the cause and are working on a fix for this.
Report: "Customers dependent on deprecated TLS ciphers will experience interruption (Incident-5003)"
Last updateWe are currently investigating this issue.