Digistorm Incident History

This incident has been resolved. There was an issue with our queue workers which prevented queued jobs from being processed. All delayed jobs have been re-run and Funnel is fully operational.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We’re currently experiencing degraded performance issues with Funnel. Rest assured, our team is working hard behind the scenes to restore normal performance levels.

Some customers experienced issues with their Schoolbox connection following recent security improvements to the API. Affected customers will receive remediation instructions from Schoolbox shortly, these will need to be applied before the next major Schoolbox update to ensure the connection continues to function as expected.If you have any questions, please contact the Schoolbox or Digistorm support teams.

We are aware of an issue affecting login for some schools using Schoolbox-integrated apps. We are actively investigating and working to resolve this as quickly as possible.

Some customers experienced issues with their Schoolbox connection following recent security improvements to the API. Affected customers will receive remediation instructions from Schoolbox shortly, these will need to be applied before the next major Schoolbox update to ensure the connection continues to function as expected. If you have any questions, please contact the Schoolbox or Digistorm support teams.

We are aware of an issue affecting login for some schools using Schoolbox-integrated apps. We are actively investigating and working to resolve this as quickly as possible.