Deviniti Cloud Apps logo and current status indicator

Deviniti Cloud Apps Incident History

Deviniti Cloud Apps is currently operational with all systems functioning normally.

Last checked Jul 22, 2026 9:37 AM UTC from Deviniti Cloud Apps's official status page

Incident History

Showing incidents from the last 15 days

Report: "Issue with visibility of templates during work item creation"

Last update
Postmortem
Resolved

Atlassian has confirmed that the recent change to their backend search platform (JSIS) affected how certain JQL clauses are handled. This affected the display of the templates during the creation. We have released a fix for this behavior, and the app is operating normally. The issue has been resolved. We apologize for any inconvenience caused.

Investigating

Atlassian has confirmed that the recent change to their backend search platform (JSIS) affected how certain JQL clauses are handled. This affected the display of the templates during the creation. We have released a fix for this behavior, and the app is operating normally. The issue has been resolved. We apologize for any inconvenience caused.

Monitoring

The fix has been implemented, and we will continue to monitor the issue to ensure it has been fully resolved.

Investigating

The issue has been identified. The behavior observed is an empty list of the templates in the drop-down field on the Issue Templates panel. It is occurring on the native Create screen and the Create from template button.We’re investigating the source in cooperation with the Atlassian team.

Report: "Issue with visibility of templates during work item creation"

Last update
postmortem

Atlassian has confirmed that the recent change to their backend search platform \(JSIS\) affected how certain JQL clauses are handled. This affected the display of the templates during the creation. We have released a fix for this behavior, and the app is operating normally.

resolved

Atlassian has confirmed that the recent change to their backend search platform (JSIS) affected how certain JQL clauses are handled. This affected the display of the templates during the creation. We have released a fix for this behavior, and the app is operating normally. The issue has been resolved. We apologize for any inconvenience caused.

investigating

Atlassian has confirmed that the recent change to their backend search platform (JSIS) affected how certain JQL clauses are handled. This affected the display of the templates during the creation. We have released a fix for this behavior, and the app is operating normally. The issue has been resolved. We apologize for any inconvenience caused.

monitoring

The fix has been implemented, and we will continue to monitor the issue to ensure it has been fully resolved.

investigating

The issue has been identified. The behavior observed is an empty list of the templates in the drop-down field on the Issue Templates panel. It is occurring on the native Create screen and the Create from template button. We’re investigating the source in cooperation with the Atlassian team.