Deskpro Cloud AI degraded (US hosting region)
Last updateresolvedAug 20 · 17:20 UTC
The issue has been fixed, and AI functionality is now working normally.
Reported by Deskpro on their status page.
checked Sep 7, 2026 12:33 PM UTC · Deskpro's official status page
Deskpro is up and running.
Deskpro is currently operational with all systems functioning normally.
All components operational
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Deskpro incident history
2 reports published by Deskpro in the last 30 days
When Deskpro breaks, it is typically resolved in 2h 36m — median across 3 resolved incidents over 90 days.
August 20, 2026
August 19, 2026
Images and attachments not loading (EU region)
Last updateresolvedAug 19 · 10:36 UTC
This issue has been resolved. The cause was an internal change to how our systems renew their access credentials, which left file storage temporarily unreachable. Access was restored automatically at 07:00 UTC and the change has been corrected. Only the EU region was affected. We are sorry for the disruption.
Reported by Deskpro on their status page.