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Daxko Incident History

Operational

daxko.com ↗15 components

checked Nov 4, 2026 6:18 AM UTC · Daxko's official status page

Daxko is up and running.

Daxko is currently operational with all systems functioning normally.

All components operational

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Daxko incident history

16 reports published by Daxko in the last 30 days · 1 still open

When Daxko breaks, it is typically resolved in 2h 3m — median across 7 resolved incidents over 30 days.

November 3, 2026

Club Automation - Unexpected Email Messages

Last update
  1. resolvedNov 3 · 17:05 UTC

    We have stopped the unauthorized email messages tied to this incident, secured the affected staff sign-in, and confirmed that no other accounts sent unexpected messages. We will continue monitoring for unusual email activity and are working on additional safeguards. This incident is resolved.

Reported by Daxko on their status page.

November 2, 2026

Club Automation - Intermittent Slowness on Club Sites

Last update
  1. resolvedNov 2 · 16:54 UTC

    We have confirmed that Club Automation sites that were experiencing intermittent slowness or lag are loading normally again. We applied changes to restore stable performance and will continue monitoring. This incident is resolved.

Reported by Daxko on their status page.

November 1, 2026

Daxko CSI - Login and Online Services Unavailable

Last update
  1. resolvedNov 1 · 21:10 UTC

    We have restored staff login access and online services for customers who were unable to sign in or use online features. Sign-in and online services should be working normally again. This incident is resolved.

Reported by Daxko on their status page.

Daxko Payments Cloud - Credit Card Batch Payment Processing Errors

Last update
  1. resolvedNov 1 · 21:18 UTC

    We have restored scheduled credit card payment processing for organizations that had very large payment batches by completing their payments in smaller groups. We are working on improvements so large scheduled batches process more reliably. This incident is resolved.

Reported by Daxko on their status page.

October 31, 2026

Daxko CSI - Unable to Update American Express Cards

Last update
  1. resolvedNov 1 · 00:15 UTC

    We have confirmed that American Express payment cards can be saved and updated when the card security code is entered correctly. Some customers saw a misleading invalid card message when the security code was incorrect, and we are improving that message to make verification errors clearer. This incident is resolved.

Reported by Daxko on their status page.

October 27, 2026

Multiple Sites Unavailable

Last update
  1. resolvedOct 27 · 16:45 UTC

    We have confirmed that clients can access the Daxko site as expected again. Connectivity issues that were affecting access outside our platform have been addressed. This incident is resolved.

Reported by Daxko on their status page.

Multiple Sites Unavailable

Last update
  1. ResolvedOct 27 · 16:45 UTC

    We have confirmed that clients can access the Daxko site as expected again. Connectivity issues that were affecting access outside our platform have been addressed. This incident is resolved.

Reported by Daxko on their status page.

October 22, 2026

Daxko CSI - Online Membership Signups Unavailable

Last update
  1. resolvedOct 22 · 13:12 UTC

    We have confirmed that online membership signups are processing normally again for customers who were unable to complete signups when paying by card. This incident is resolved.

Reported by Daxko on their status page.

Daxko CSI - Online Membership Signups Unavailable

Last update
  1. ResolvedOct 22 · 13:12 UTC

    We have confirmed that online membership signups are processing normally again for customers who were unable to complete signups when paying by card. This incident is resolved.

Reported by Daxko on their status page.

October 21, 2026

Daxko Operations - Payment Processing Errors

Last update
  1. resolvedOct 21 · 12:30 UTC

    We have confirmed that payment processing has been restored for customers who were seeing fraud or retry errors when completing a transaction. Payments should be completing normally again. This incident is resolved.

Reported by Daxko on their status page.

Daxko Operations - Payment Processing Errors

Last update
  1. ResolvedOct 21 · 12:30 UTC

    We have confirmed that payment processing has been restored for customers who were seeing fraud or retry errors when completing a transaction. Payments should be completing normally again. This incident is resolved.

Reported by Daxko on their status page.

October 20, 2026

ZenPlanner - Unauthorized Account Activity

Last update
  1. resolvedOct 20 · 19:03 UTC

    We have stopped unauthorized outbound email activity and secured affected accounts with password resets. Our investigation is complete and this incident is now resolved.

Reported by Daxko on their status page.

ZenPlanner - Unauthorized Account Activity

Last update
  1. ResolvedOct 20 · 19:03 UTC

    We have stopped unauthorized outbound email activity and secured affected accounts with password resets. Our investigation is complete and this incident is now resolved.

Reported by Daxko on their status page.

ZenPlanner - Unexpected Email Messages

Ongoing · last update
  1. investigatingOct 20 · 17:02 UTC

    We are investigating reports that some members may have received unexpected email messages sent through Zen Planner. We are working to secure affected accounts and will share updates as we learn more.

Reported by Daxko on their status page.

October 9, 2026

Daxko Accounting - Login Unavailable

Last update
  1. resolvedOct 9 · 18:27 UTC

    The issue affecting Accounting login has been resolved. Customers can log in successfully. We will continue to monitor the service.

Reported by Daxko on their status page.

Daxko Payments Cloud - Credit Card Payment Processing Unavailable

Last update
  1. resolvedOct 9 · 17:28 UTC

    We have confirmed that credit card payment processing has been restored for customers who were affected. Payments should be completing normally again. This incident is resolved.

Reported by Daxko on their status page.