Dartmouth College Incident History
Dartmouth College is experiencing a major outage significantly impacting service availability.
Incident History
Showing incidents from the last 15 days
Report: "35 N Main St Network Down"
Last updateNetwork has been restored to 35 N Main
All network is currently down in 35 N Main st due to failure of fiber to the building. Contractors are currently working on repairs to bring building back online
Report: "Banner Admin Pages"
Last updateThis incident has been resolved.
Banner Admin Pages is down, this does not affect student access.
Report: "Centerra Network Outage"
Last updateNetwork has been restored to Centerra
ITC is investigating the cause of a network outage affecting buildings in the Centerra Park area.
Report: "Planon Production Outage"
Last updatePlanon users are able to access the system.
The production environment has been restarted and multiple users are able to access the system again. CSTS will continue to monitor this issue.
Planon production is unavailable intermittently, CSTS is investigating.
Report: "Planon Production Outage"
Last updateThis is a duplicate incident.
Planon production is unavailable intermittently, CSTS is investigating.
Report: "Planon Production Outage"
Last updatePlanon users are able to access the system.
The production environment has been restarted and multiple users are able to access the system again. CSTS will continue to monitor this issue.
Planon production is unavailable intermittently, CSTS is investigating.
Report: "Planon config updates"
Last updateThis maintenance was completed previously.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Planon users will see disruptions in Production lasting approximately 30 minutes, starting at 6:30 pm while we apply config changes
Report: "CAS (login.dartmouth.edu) scheduled maintenance"
Last updateCAS maintenance has completed. Please let us know if you encounter any problems
CAS upgrade has completed successfully. We will continue to monitor for any issues
Scheduled maintenance is currently in progress. We will provide updates as necessary.
CAS (login.dartmouth.edu) will be undergoing scheduled maintenance starting at 5AM. There may be brief interruptions to logins during this time.
Report: "JCI Metasys"
Last updateThe JCI Metasys maintenance is complete. Thank you for your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
JCI will be performing scheduled maintenance on Metasys. Services related to Metasys and Metasys UI may be briefly unavailable while the maintenance is performed. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Report: "IRA Data Warehouse STUDENT-related data are stale"
Last updateThe STUDENT load to Warehouse has completed. All data should be up to date.
The student data load to the warehouse has not yet completed. We identified a data issue that caused the ETL load to fail last night. We have relaunched the load, and it is currently running. Information Technology and Consulting (ITC) is actively investigating the issue and will provide an update as soon as additional information becomes available. We apologize for any inconvenience this may cause.
Report: "IRA Data Warehouse STUDENT-related data are stale"
Last updateThe STUDENT load to Warehouse has completed. All data should be up to date.
The student data load to the warehouse has not yet completed. We identified a data issue that caused the ETL load to fail last night. We have relaunched the load, and it is currently running.Information Technology and Consulting (ITC) is actively investigating the issue and will provide an update as soon as additional information becomes available.We apologize for any inconvenience this may cause.