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Cybersource is currently operational with all systems functioning normally.

Last checked Jun 13, 2026 8:28 AM UTC from Cybersource's official status page

Incident History

Showing incidents from the last 15 days

Report: "NA Service Disruption"

Last update
investigating

Cybersource is aware of an issue that is currently affecting the transaction processing for a processor in North America. We are investigating the cause and working urgently to resolve the issue. <b>Impact:</b> Merchants processing through Paymentech/Smartpay may experience some latency. <b>Reported Start Time:</b> 20:00 GMT on June 07, 2026 <b>Next Update:</b> Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> <b>Incident #:</b> EPS-38698 & INC25925193

Report: "Prosa Service Disruption"

Last update
investigating

Cybersource is aware of an issue that is currently affecting the transaction processing for Prosa in Mexico. We are investigating the cause and working urgently to resolve the issue. <b>Impact:</b> Users may experience issues with installment payments for Prosa. <b>Reported Start Time:</b> 01 June 2026 <b>Next Update:</b> Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> <b>Incident #:</b> EPS-38447