
Cybersource Status
Cybersource is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "NA Service Disruption"
Last updateCybersource is aware of an issue that is currently affecting the transaction processing for a processor in North America. We are investigating the cause and working urgently to resolve the issue. <b>Impact:</b> Merchants processing through Paymentech/Smartpay may experience some latency. <b>Reported Start Time:</b> 20:00 GMT on June 07, 2026 <b>Next Update:</b> Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> <b>Incident #:</b> EPS-38698 & INC25925193
Report: "Prosa Service Disruption"
Last updateCybersource is aware of an issue that is currently affecting the transaction processing for Prosa in Mexico. We are investigating the cause and working urgently to resolve the issue. <b>Impact:</b> Users may experience issues with installment payments for Prosa. <b>Reported Start Time:</b> 01 June 2026 <b>Next Update:</b> Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> <b>Incident #:</b> EPS-38447