Cybersource logo and current status indicator

Cybersource Incident History

Operational

cybersource.com ↗9 top-level components

checked Oct 27, 2026 5:47 PM UTC · Cybersource's official status page

Cybersource is up and running.

Cybersource is currently operational with all systems functioning normally.

All components operational

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Cybersource incident history

6 reports published by Cybersource in the last 30 days

When Cybersource breaks, it is typically resolved in 22h 16m — median across 4 resolved incidents over 30 days.

October 13, 2026

Business Center & Payment Service Disruption

Last update
  1. postmortemOct 16 · 03:03 UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link:

    Post Incident Report

Reported by Cybersource on their status page.

October 10, 2026

Multiple Gateways Service Disruption

Last update
  1. postmortemOct 13 · 13:50 UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link.

    Post Incident Report

Reported by Cybersource on their status page.

October 3, 2026

Payer Authentication Issue

Last update
  1. postmortemOct 7 · 22:08 UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link.

    Post Incident Report

Reported by Cybersource on their status page.

October 1, 2026

Account Updater Service Disruption

Last update
  1. postmortemOct 3 · 01:52 UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link:

    Post Incident Report

Reported by Cybersource on their status page.

September 27, 2026

Payer Authentication Processing

Last update
  1. postmortemSep 29 · 21:40 UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link.

    Post Incident Report

Reported by Cybersource on their status page.

June 22, 2026

Tokenization Disruption

Last update
  1. resolvedJun 22 · 13:00 UTC

    Cybersource was made aware of an issue that affected Tokenization services.

    The issue affecting Tokenization services has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.

    Reported Start Time: 22 June 2026, 21:17 GMT Reported End Time: 22 June 2026, 21:19 GMT

    Impact: Customers are now able to use Tokenization services as normal.

    Next Update: No further updates, issue resolved.

    Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

    Cybersource Support Center

    Incident #: INC26161905

Reported by Cybersource on their status page.