Curve Incident History

This incident is now resolved and all services are operating normally. Thank you for your patience, and we're sorry for the disruption.

Payment processing is now operating normally. We'll continue monitoring our systems closely to ensure everything remains stable. Thank you for your patience while we worked through this.

We are continuing to work on a fix for this issue.

Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.

We are currently experiencing limited disruption for some transactions that require 3D Secure (3DS) challenges due to an issue with a third-party provider. As a result, a limited number of these transactions may be declined during the authentication process. Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.

This incident is now resolved. Payment processing has been fully restored and is operating as expected. We apologize for any inconvenience this may have caused.

A fix has been put in place and payment processing is now operating normally. We'll continue to monitor the situation closely to ensure everything remains stable. Thank you for your patience while we resolved this.

The root cause has been identified and our team is actively working on a fix. Payment declines may continue until this is resolved. We'll update you shortly.

We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.

This incident is now resolved and all services are operating normally. Thank you for your patience, and we're sorry for the disruption.

Mastercard has implemented a fix, and we're seeing service begin to return to normal. We'll continue monitoring closely and confirm once fully resolved.

We're still monitoring this issue closely. No new updates to share yet, but we'll post here as soon as there's progress.

The payment issues are traced to Mastercard's servers and their team is working on a fix, not yet resolved. We'll update as soon as it's restored.

We are currently experiencing a significant disruption affecting transactions that require 3D Secure (3DS) challenges due to an issue with a third-party provider. As a result, a high number of these transactions may be declined during the authentication process. Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.