Crunchtime Kitchen and Host Incident History

This incident has been resolved.

Mitigation efforts have been successful, and we are seeing recovery in kitchen orders reaching displays within acceptable thresholds. We will continue monitoring the situation closely to ensure services remain stable.

The issue has been identified and a fix is being implemented.

We have identified a possible cause for the Toast integration issue and have begun taking mitigation steps. We will continue to monitor the impact on kitchen orders and provide further updates as progress is made.

We are currently investigating an issue with our Toast integration. During this time, customers may experience delays in orders reaching Kitchen displays. We are actively working to resolve this and will provide updates as they become available.

This incident has been resolved.

We are currently investigating an issue preventing customers from downloading software packages from the ControlCenter platform. Our third-party secure file storage provider is experiencing technical difficulties, which is directly impacting download functionality. Our team is actively monitoring their status and working to mitigate the impact. We will provide another update as soon as more information becomes available.