Crossref Incident History
Crossref is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Login issues affecting Crossref services"
Last updateWe have identified and fixed the issue affecting user logins. This incident is now resolved.
Some users are currently experiencing login issues with the Admin Tool, New Metadata Manager, and Web Deposit Form. We are currently investigating the issue.
Report: "Main website down between 07:40 UTC and 08:13 UTC"
Last updateThe main Crossref website (www.crossref.org) has been down since 07:40 - 08:13 UTC. The website is available again.
Report: "Degraded performance in the REST API public and polite pools"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The REST API public and polite pools are experiencing issues with requests that return lists of results, including filters and queries. Requests are intermittently not returning all matching metadata records. We are investigating the cause.
Report: "Degraded performance in the REST API public and polite pools"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The REST API public and polite pools are experiencing issues with requests that return lists of results, including filters and queries. Requests are intermittently not returning all matching metadata records. We are investigating the cause.
Report: "Unplanned maintenance tomorrow, 8 July on our REST API - api.crossref.org"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undergoing unplanned maintenance tomorrow from 0800 to 1200 UTC on our REST API - api.crossref.org. Users may experience outages during that four-hour window of time. -IF