Copado Solutions Incident History

We have determined that there were no additional occurrences in the last hour. This incident has been resolved.

GitHub's status has been updated to indicate that the incident is resolved. We will monitor for now and update this incident to Resolved once we have confirmed that full functionality is restored.

We have identified that the Git authentication errors impacting customers are related to an ongoing GitHub service incident: https://www.githubstatus.com/ We are monitoring closely and will update this status when more information is available.

We are currently investigating an issue impacting a subset of customers who are experiencing Git authentication errors when committing or promoting components. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.

This has been resolved.

We have received reports from a small number of customers experiencing repository-related issues with their CICD pipelines. Due to the pattern of these reports, we are currently investigating this as a potential service degradation. While your specific Orgs and CICD operations may not be impacted, please feel free to open a case in our Success Community if you are experiencing issues.

We are currently investigating a potential issue with Metadata Format Pipeline that is causing an error condition and potentially blocking releases. Our engineering team is actively investigating.  We will provide an update within the hour.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

During this planned downtime, we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in the APAC region.If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.