Connectel logo and current status indicator

Connectel Incident History

Operational

connectel.app ↗1 top-level component

checked Oct 25, 2026 10:16 PM UTC · Connectel's official status page

Connectel is up and running.

Connectel is currently operational with all systems functioning normally.

All components operational

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Connectel incident history

3 reports published by Connectel in the last 30 days

When Connectel breaks, it is typically resolved in 7h 18m — median across 2 resolved incidents over 30 days.

October 23, 2026

Service degradation for Survey

Last update
  1. resolvedOct 23 · 08:08 UTC

    Customers should now expect the sending of surveys to be restored. We will continue to monitor and make adjustments as needed.

Reported by Connectel on their status page.

October 22, 2026

Precautionary Access Restrictions to the Survey Service

Last update
  1. resolvedOct 22 · 20:36 UTC

    We have completed the patching to resolve the issue. The Survey Portal is now available for use.

Reported by Connectel on their status page.

October 19, 2026

Update on resolved incident impacting Knowledge Base

Last update
  1. resolvedOct 19 · 10:01 UTC

    We want to inform you about an incident that occurred on October 19 between 10:15–11:00 CEST, which affected the Knowledge Base. During this time, users may have been unable to access the Knowledge Base. The issue has since been resolved, and all systems are operating normally. Our team has conducted a post-incident review to ensure improved detection and response in the future. We apologize for not reporting this in real-time and for any inconvenience caused. If you experienced issues during that time and need support, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10.

Reported by Connectel on their status page.