Service degradation for Survey
Last updateresolvedOct 23 · 08:08 UTC
Customers should now expect the sending of surveys to be restored. We will continue to monitor and make adjustments as needed.
Reported by Connectel on their status page.

checked Oct 25, 2026 10:16 PM UTC · Connectel's official status page
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3 reports published by Connectel in the last 30 days
When Connectel breaks, it is typically resolved in 7h 18m — median across 2 resolved incidents over 30 days.
resolvedOct 23 · 08:08 UTC
Customers should now expect the sending of surveys to be restored. We will continue to monitor and make adjustments as needed.
Reported by Connectel on their status page.
resolvedOct 22 · 20:36 UTC
We have completed the patching to resolve the issue. The Survey Portal is now available for use.
Reported by Connectel on their status page.
resolvedOct 19 · 10:01 UTC
We want to inform you about an incident that occurred on October 19 between 10:15–11:00 CEST, which affected the Knowledge Base. During this time, users may have been unable to access the Knowledge Base. The issue has since been resolved, and all systems are operating normally. Our team has conducted a post-incident review to ensure improved detection and response in the future. We apologize for not reporting this in real-time and for any inconvenience caused. If you experienced issues during that time and need support, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10.
Reported by Connectel on their status page.