CompanyCam Incident History
CompanyCam is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Some users on an active trial are seeing "Your account is currently inactive." when trying to log in via the mobile app"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "App is down / unresponsive"
Last updateApp has been operating as expected for last few hours. We will continue our post-incident actions to reduce the likelihood of this happening in the future.
The photo / uploads queue is caught up and behaving normally. We will continue to monitor the situation.
The app is up in a degraded performance state (delayed photo / background work). We will continue to monitor the situation.
App is recovering but photo upload/processing seems delayed. We're continuing our investigation.
The app is down and unresponsive. We are investigating.
Report: "Pages and Files can't be converted to Checklists on mobile and web"
Last updateThis incident has been resolved.
Users on web and mobile are unable to convert Pages and Files to Checklists. The issue has bee resolved.
Report: "Pages and Files can't be converted to Checklists on mobile and web"
Last updateThis incident has been resolved.
Users on web and mobile are unable to convert Pages and Files to Checklists.The issue has bee resolved.
Report: "Issues exporting PDFs on the web and mobile apps"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
Investigating issue: User on the web and mobile apps are unable to export PDFs, when attempting an error message is displayed that something went wrong.
Report: "Issues exporting PDFs on the web and mobile apps"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
Investigating issue:User on the web and mobile apps are unable to export PDFs, when attempting an error message is displayed that something went wrong.