CM.com Status

This incident has been resolved.

Update 18:40 CEST – WhatsApp Business Messaging service is currently restored. We are continuing to monitor the situation.

Update 16:30 CEST - Meta has acknowledged the issue on their WhatsApp Business Platform. We will continue to monitor the situation and update this page once resolved.

We are continuing to investigate this issue.

Since 15:30 CEST, we are experiencing issues affecting WhatsApp Business. We are monitoring the situation closely and will provide updates as more information becomes available. We apologize for any inconvenience.

This incident has been resolved.

We are currently experiencing processing delays to BE - Mobistar / Orange affecting MT traffic. We are working on resolving the incident.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

Message processing performance is currently degraded. High-priority traffic is not affected. We are currently investigating the issue.

We are currently investigating degraded performance affecting HALO. Response times have increased significantly, resulting in reduced service availability. Our team is actively investigating the root cause. Further updates will follow.

We are currently investigating delays concerning the logging of 'regular' non-priority traffic. Traffic delivery itself is not affected. Only logging and the return of delivery receipts.

We are continuing to investigate this issue.

We are currently experiencing an issue affecting email delivery in the Email Campaigns application. Some emails are being delayed or failing to send. This issue was introduced by a maintenance release last week Thursday. We have identified the cause and are actively working on a fix. We apologize for the inconvenience.

We are experiencing an issue in the Email Campaigns application that is causing email messages to not be sent.

We are currently investigating degraded performance affecting HALO. Response times have increased significantly, resulting in reduced service availability. Our team is actively investigating the root cause. Further updates will follow.

We are currently investigating degraded performance affecting HALO. Since approximately 11:30, response times have increased significantly, resulting in reduced service availability.  Our team is actively investigating the root cause. Further updates will follow.