CM.com Incident History

Operational

cm.com ↗16 top-level components

checked Oct 29, 2026 4:44 AM UTC · CM.com's official status page

CM.com is up and running.

CM.com is currently operational with all systems functioning normally.

All components operational

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CM.com incident history

28 reports published by CM.com in the last 30 days

When CM.com breaks, it is typically resolved in 1h 12m — median across 18 resolved incidents over 30 days.

October 28, 2026

Operator Service Interruption - BE - Orange / Mobistar - 20610

Last update Oct 28, 2026 · 20:15 UTC

resolvedOct 28 · 20:15 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 27, 2026

Agent Inbox issue with logging in/loading conversations

Last update Oct 28, 2026 · 07:57 UTC

resolvedOct 28 · 07:57 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 26, 2026

Mobile Service Cloud - Productivity wallboards

Last update Oct 26, 2026 · 12:15 UTC

resolvedOct 26 · 12:15 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 24, 2026

Ticketing - Scanning incidents - Museum & Parks

Last update Oct 24, 2026 · 10:16 UTC

resolvedOct 24 · 10:16 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 22, 2026

Operator Service Interruption - GB - O2 - 23410

Last update Oct 22, 2026 · 15:47 UTC

resolvedOct 22 · 15:47 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 21, 2026

Museums & Parks: PHP vulnerability patch

Last update Oct 21, 2026 · 14:01 UTC

resolvedOct 21 · 14:01 UTC
This incident has been resolved.

Reported by CM.com on their status page.

Operator Service Interruption - [France] - [Orange] - [20801]

Last update Oct 22, 2026 · 07:05 UTC

resolvedOct 22 · 07:05 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 20, 2026

Temporary service interruption on MO webhook configuration

Last update Oct 21, 2026 · 13:09 UTC

resolvedOct 21 · 13:09 UTC
This incident has been resolved.

Reported by CM.com on their status page.

Mobile Service Cloud: Agent Inbox not loading for some users

Last update Oct 20, 2026 · 12:07 UTC

resolvedOct 20 · 12:07 UTC
This incident has been resolved.

Reported by CM.com on their status page.

Electronic Cash Register - Management portal is experiencing issues.

Last update Oct 20, 2026 · 13:14 UTC

resolvedOct 20 · 13:14 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 19, 2026

Payments Portal - Delayed Payout

Last update Oct 20, 2026 · 09:44 UTC

resolvedOct 20 · 09:44 UTC
This incident has been resolved.

Reported by CM.com on their status page.

Degraded performance Museums & Parks

Last update Oct 19, 2026 · 12:25 UTC

resolvedOct 19 · 12:25 UTC
Older orders are being processed and we are sending out tickets now.

Reported by CM.com on their status page.

October 16, 2026

Mobile Service Cloud - Degraded performance

Last update Oct 16, 2026 · 16:41 UTC

resolvedOct 16 · 16:41 UTC
Resolved: Queues have been processed and the service is operating normally. We apologize for the inconvenience this may have caused. Kindly reach out to support in case you still experience any issues.

Reported by CM.com on their status page.

Email Campaigns - Degrading performance

Last update Oct 16, 2026 · 11:02 UTC

resolvedOct 16 · 11:02 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 14, 2026

Delays in Addressbook syncs between CDP and Addressbook

Last update Oct 14, 2026 · 09:24 UTC

resolvedOct 14 · 09:24 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 13, 2026

Delays in Addressbook syncs between CDP and Addressbook

Last update Oct 13, 2026 · 16:19 UTC

resolvedOct 13 · 16:19 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 10, 2026

Online Payments - Payments Portal unavailable

Last update Oct 10, 2026 · 11:29 UTC

resolvedOct 10 · 11:29 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 7, 2026

Operator Service Interruption - Netherlands - Vodafone - 20404

Last update Oct 7, 2026 · 19:03 UTC

resolvedOct 7 · 19:03 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 6, 2026

Operator Service Interruption - Netherlands - Vodafone - 20404

Last update Oct 6, 2026 · 10:43 UTC

resolvedOct 6 · 10:43 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 5, 2026

In Person Payments Gateway - External Processor (CCV)

Last update Oct 5, 2026 · 08:21 UTC

resolvedOct 5 · 08:21 UTC
The issue has been resolved. We see normal transaction authorizations.

Reported by CM.com on their status page.

October 3, 2026

Platform - Random 401 errors

Last update Oct 3, 2026 · 09:17 UTC

resolvedOct 3 · 09:17 UTC
This incident has been resolved.

Reported by CM.com on their status page.

October 2, 2026

Email Campaigns - Increased soft bounces to Microsoft and iCloud recipients

Last update Oct 2, 2026 · 14:01 UTC

resolvedOct 2 · 14:01 UTC
We have made changes to our sending infrastructure and bounce rates have returned to normal levels. We apologize for the inconvenience.

Reported by CM.com on their status page.

October 1, 2026

Verification & Sign - Database issue

Last update Oct 1, 2026 · 08:51 UTC

resolvedOct 1 · 07:15 UTC
This incident has been resolved.

Reported by CM.com on their status page.

September 30, 2026

Operator Service Interruption - Netherlands - Vodafone - 20404

Last update Sep 30, 2026 · 12:20 UTC

resolvedSep 30 · 12:20 UTC
This incident has been resolved.

Reported by CM.com on their status page.

Operator Service Interruption -Belgium- Orange - 20610

Last update Sep 30, 2026 · 10:42 UTC

resolvedSep 30 · 10:42 UTC
This incident has been resolved.

Reported by CM.com on their status page.

Customer Data Platform - Workflows cannot be opened

Last update Sep 30, 2026 · 08:59 UTC

resolvedSep 30 · 08:59 UTC
This incident has been resolved.

Reported by CM.com on their status page.

September 29, 2026

Degraded Performance Museum & Parks

Last update Sep 29, 2026 · 09:18 UTC

resolvedSep 29 · 09:18 UTC
This incident has been resolved.

Reported by CM.com on their status page.

Degraded Performance Museum & Parks

Last update Sep 29, 2026 · 09:18 UTC

ResolvedSep 29 · 09:18 UTC
This incident has been resolved.

Reported by CM.com on their status page.