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CloudSigma Incident History

Operational

cloudsigma.com ↗15 components

checked Oct 24, 2026 11:43 PM UTC · CloudSigma's official status page

CloudSigma is up and running.

CloudSigma is currently operational with all systems functioning normally.

All components operational

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CloudSigma incident history

8 reports published by CloudSigma in the last 30 days · 1 still open

When CloudSigma breaks, it is typically resolved in 19h 23m — median across 9 resolved incidents over 30 days.

October 21, 2026

[FRA] Unavailable Web App

Last update
  1. resolvedOct 21 · 18:07 UTC

    CloudSigma would like to inform you that the issue with the web application in our Frankfurt location is related to the API Server maintenance that is in progress. We will inform you when the maintenance is completed.

Reported by CloudSigma on their status page.

October 16, 2026

[JHB] Webapp VNC Unavailable

Last update
  1. resolvedOct 16 · 11:35 UTC

    CloudSigma would like to inform you that the issue affecting the WebVNC feature in our Johor cloud location has been resolved. Access through the Display VNC button in the CloudSigma WebApp is now restored. We apologize for the inconvenience and thank you for your patience and understanding.

Reported by CloudSigma on their status page.

October 12, 2026

[GVA] PaaS Panel Unavailable

Last update
  1. resolvedOct 13 · 06:21 UTC

    CloudSigma would like to inform you that the PaaS panel is available again. Thank you for your patience & understanding.

Reported by CloudSigma on their status page.

October 10, 2026

[MNL2] Unavailable hosts

Last update
  1. resolvedOct 10 · 08:31 UTC

    We would like to inform you that the issues with the MNL2 cloud have been resolved. We restored power to our racks, and all servers are up and running. Due to the nature and duration of the incident, we had to power-cycle numerous VMs so they could reestablish connections to their drives on the storage cluster. Please check your VMs from inside their operating systems, and let us know if you face any issues with them.

Reported by CloudSigma on their status page.

October 2, 2026

[MNL] Packet loss

Last update
  1. resolvedOct 5 · 09:46 UTC

    CloudSigma would like to inform you that the observed packet loss in the international traffic to our MNL cloud is no longer present. The network was stabilized over the weekend, and for the last couple of days, the connection has been stable with no losses from outside the Philippines. Please excuse us for the inconvenience caused.

Reported by CloudSigma on their status page.

September 29, 2026

[DUB] Unavailable PaaS panel

Last update
  1. resolvedSep 29 · 13:16 UTC

    We would like to inform you that the issues with the PaaS panel have been resolved. The service panel is loading fine, and the services can be managed by the end users normally. Please note that during the issue with the control panel accessibility, all environments in PaaS remained running and worked without disruption.

Reported by CloudSigma on their status page.

September 28, 2026

[ALL] Chat & Ticketing System Unavailable

Ongoing · last update
  1. investigatingOct 18 · 13:03 UTC

    CloudSigma would like to inform you that the chat system is available again. Work on the ticketing system is still ongoing, as tickets can't be opened from the WebApp. Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced. Thank you for your patience and understanding.

Reported by CloudSigma on their status page.

September 24, 2026

[MNL] Network Outage

Last update
  1. resolvedSep 25 · 01:34 UTC

    Cloudsigma would like to inform you that the network connectivity issue affecting the Manila location has been resolved, and affected services are now operating normally. We will continue to monitor the environment to ensure stability. We apologize for the disruption and appreciate your patience and understanding.

Reported by CloudSigma on their status page.