Click logo and current status indicator

Click Incident History

Degraded

status.clicksoftware.com ↗15 top-level components

checked Oct 28, 2026 1:04 AM UTC · Click's official status page

Click has disruptions affecting Mobile and other components.

7 of 66 components currently report disruptions.

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Click incident history

3 reports published by Click in the last 30 days · 1 still open

When Click breaks, it is typically resolved in 1d 17h — median across 1 resolved incidents over 30 days.

October 27, 2026

ClickMobile iOS: Login Error “Failed to receive data from MT” on iOS/iPadOS 27 and higher

Ongoing · last update
  1. investigatingOct 27 · 15:36 UTC

    We are continuing to investigate this issue.

Reported by Click on their status page.

October 14, 2026

ClickMobile Android: Login Error “The server is unavailable; please try again later”

Last update
  1. resolvedOct 16 · 09:57 UTC

    Dear Customer, We are pleased to inform you that a new version of the ClickMmobile app is now available on the Google Play Store. This release resolves the “The server is unavailable; please try again later.” error that some users experienced. For users enrolled in the beta program: Please unregister from the beta version and allow some time for the production release to become available to your device. Once it appears, you can download and install it from the Play Store. We sincerely apologize for any inconvenience this issue may have caused. Thank you for your patience and understanding. Warm regards, ClickSoftware Support

Reported by Click on their status page.

September 24, 2026

Service Degradation - FSE

Last update
  1. postmortemOct 7 · 10:18 UTC

    Root Cause Analysis Report for this incident is available here:

    RCA - September 24, 2026 - FSE PROD

    This link requires login to ClickAccess Customer Community. Please email support@clicksoftware.com if you are an existing customer/partner of Click and require assistance accessing our customer community portal.

Reported by Click on their status page.