checked Sep 11, 2026 3:03 PM UTC · Clari's official status page
Clari is up and running.
All components operational
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6 reports published by Clari in the last 30 days · 1 still open
When Clari breaks, it is typically resolved in 1d 10h — median across 7 resolved incidents over 90 days.
postmortemSep 11 · 15:01 UTC
On 2026-09-02 between approximately 07:57-09:16 UTC, some users were unable to sign in to Clari applications. The incident was triggered by an administrative change that unexpectedly impacted authentication for Clari users. Our teams restored normal authentication service, and all Clari services are currently operating normally.
Reported by Clari on their status page.
postmortemSep 11 · 13:13 UTC
On 2026-09-08 from approximately 18:30-20:30 UTC, an outage at a third-party streaming data provider disrupted the pipeline that generates Copilot smart summaries, preventing call summary generation. Call recording and transcription continued to work normally. Once the provider resolved the issue, our systems resumed processing automatically and a backfill job completed on 2026-09-09, generating summaries for all eligible affected calls.
Reported by Clari on their status page.
resolvedSep 8 · 16:23 UTC
Our Engineering teams have resolved the issue and as a result, system functionality has been restored to normal
Reported by Clari on their status page.
postmortemAug 28 · 16:39 UTC
On 2026-08-16, a Salesforce Hyperforce migration caused connection interruptions between Salesforce and Clari across a small group of customer accounts. This issue temporarily paused automated data updates for some organizations and required their users reauthenticate with Salesforce. There is no known way to avoid this situation for future Hyperforce migrations, but we continue to work with Salesforce to explore options.
Reported by Clari on their status page.
CompletedAug 22 · 20:55 UTC
The scheduled maintenance has been completed.
Reported by Clari on their status page.
MonitoringAug 19 · 17:12 UTC
The problem appears to have been a one-time event with Salesforce. We continue to monitor for any recurrence and are actively engaged with Salesforce support to understand what happened and how to avoid further occurrences. We will leave this record in "monitoring" state until we have a satisfactory understanding about the incident but do not expect to make further updates.
Reported by Clari on their status page.
