checked Sep 7, 2026 2:29 PM UTC · Cisco Secure Access Service's official status page
Cisco Secure Access Service Middle East (UAE) is slower than normal.
1 of 31 components affected
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14 reports published by Cisco Secure Access Service in the last 30 days
resolvedSep 1 · 18:01 UTC
Between approximately 14:15 and 15:40 UTC, customers using the Investigate dashboard and associated data retrieval APIs may have experienced 503 errors, unavailable graphs or data, and errors when retrieving logs or graph information. The issue has been resolved, and service has returned to normal.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 31 · 18:22 UTC
The issue affecting Cisco Secure Access services in the US East (Miami) DCv2 region has been resolved as of 18:21 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 28 · 19:51 UTC
The issue affecting Cisco Secure Access Remote Access VPN service in the US West (Oregon) region was resolved as of 18:11 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 28 · 15:36 UTC
The issue affecting Firewall as a Service has been resolved. Service has returned to normal operation. We’re Here to Help If you have any questions or need assistance, please contact our support team.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 25 · 14:04 UTC
The incident has been resolved at 13:25 UTC
Reported by Cisco Secure Access Service on their status page.
resolvedAug 25 · 03:40 UTC
The issue affecting the Policy Enforcement service for some customers connecting through the London data center has been resolved as of 22:46 UTC on August 24, 2026. Between 22:37 UTC and 22:46 UTC, affected customers may have experienced intermittent traffic disruption through the firewall service. The impacted workload was moved to a healthy infrastructure node, and all services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 24 · 12:55 UTC
The issue has been resolved. Customers in US Virginia DC may have experienced traffic degradation due to a service health-check failure that caused traffic handling to move to a healthy node between 9:52 UTC to 9:58 UTC, when the issue got resolved. No customer action is required.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 21 · 18:59 UTC
The network issue affecting Cisco Secure Access policy update processing in Johannesburg, South Africa has been resolved. New and updated policy changes are now applying as expected. We’re Here to Help If you have any questions or need assistance, please contact our support team.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 21 · 13:27 UTC
Between 12:12 UTC and 13:15 UTC, customers may have experienced default document classification values for some files in the DSPM dashboard. All other DSPM functions remained fully operational throughout this period. The issue affecting document classification within the Data Security Posture Management (DSPM) service is now resolved. Affected files will be updated automatically as soon as any activity on the file happens. No customer action is required. We sincerely appreciate your patience and understanding.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 19 · 09:06 UTC
All services in Frankfurt and previously affected sites are now fully restored. Connectivity and reporting are back to normal. We sincerely appreciate your patience and understanding. We're Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 17 · 06:30 UTC
The issue affecting Dashboard service with web proxy log in China data Center has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 17 · 02:38 UTC
The issue affecting Website Access Issue in Tokyo region has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 15 · 05:12 UTC
Traffic has been successfully redirected away from the affected data center, and all services have been stabilized as of 05:01 UTC. Customers should now experience normal service performance. Reporting services may take a few hours to fully catch up. During this time, some log and report data may appear delayed. We sincerely appreciate your patience and understanding.
Reported by Cisco Secure Access Service on their status page.
resolvedAug 9 · 06:13 UTC
The issue affecting Remote Access VPN connectivity in the Miami, Reston, Dallas, and Jeddah data centers was resolved. Services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we continue to improve your Cisco Secure Access experience.
Reported by Cisco Secure Access Service on their status page.
