Elevated API Error Rates
Last updateresolvedAug 24 · 08:30 UTC
Between 08:53 and 14:58 UTC on 24 August, a portion of API requests failed and successful requests were slower than normal, which may have prevented some end users from loading or completing the Cancel Flow and Payment Recovery flows. Customer configuration and data were not affected. The underlying issue was identified, fixed, and fully deployed, and error rates have been normal since 14:58 UTC. We are also improving our monitoring so incidents of this type are surfaced on this status page automatically.
Reported by Churnkey on their status page.
