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ChangeNow Incident History

Major Outage

changenow.io 8 components

checked Sep 7, 2026 10:08 PM UTC · ChangeNow's official status page

ChangeNow Digital Assets is down.

ChangeNow Digital Assets is experiencing a major outage significantly impacting service availability.

1 of 8 components affected

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ChangeNow incident history

22 reports published by ChangeNow in the last 30 days · 2 still open

September 5, 2026

We're experiencing some issues with recognizing user deposits.

Last update
  1. resolvedSep 5 · 16:54 UTC

    Hey! As you might remember, today, between 14:26 and 16:50 UTC, we had some issues with recognizing deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!

Reported by ChangeNow on their status page.

September 4, 2026

Сreating Fixed Rate exchanges is temporarily unavailable

Last update
  1. resolvedSep 4 · 21:34 UTC

    Hello everyone! Since 13:00 until 21:30 UTC we have been experiencing temporary issues with our API, especially Fixed-Rate exchanges were affected. We are happy to announce, the incident has been resolved and we are enabling fixed-rate exchanges creation! We thank you so much for being patient during this time!

Reported by ChangeNow on their status page.

We are experiencing issues with ZEC payout processing

Last update
  1. resolvedSep 4 · 01:55 UTC

    Hello! From 20:46 UTC to 01:55 UTC we were experiencing issues with ZEC payout processing. The good news — the issues have been sorted now, and all the affected payouts have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know. We sincerely apologise for the inconvenience caused.

Reported by ChangeNow on their status page.

September 2, 2026

We've been experiencing issues with exchanges processing in HOOD network

Last update
  1. resolvedSep 2 · 16:53 UTC

    Hey! Today, between 14:30 and 16:43 UTC, we had some issues with exchanges processing in HOOD network. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!

Reported by ChangeNow on their status page.

September 1, 2026

We’re experiencing temporary delays with BTC exchanges due to a delay in the latest block on the network.

Ongoing · last update
  1. identifiedAug 27 · 22:52 UTC

    Today, between 21:45 UTC and 22:55 UTC, we had a brief delay in processing BTC exchanges due to a holdup with the latest network block. The good news is, a new BTC block has now been created, and all affected exchanges have been processed. Everything is up and running again, but if you're still experiencing any issues, please feel free to reach out to us. We truly apologize for any inconvenience this may have caused and appreciate your patience!

Reported by ChangeNow on their status page.

August 28, 2026

Temporary delays in BTC payout processing

Last update
  1. resolvedAug 28 · 05:47 UTC

    Today from 05:30 to 05:45 UTC we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network. We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing any issues, please, let us know. We sincerely apologize for the inconvenience caused.

Reported by ChangeNow on their status page.

August 26, 2026

We've been experiencing issues with recognizing deposits in HOOD network

Last update
  1. resolvedAug 26 · 12:02 UTC

    This incident has been resolved.

Reported by ChangeNow on their status page.

We've been experiencing issues with recognizing deposits in CELO, MON and APT networks

Last update
  1. resolvedAug 26 · 12:02 UTC

    Hey! Today, between 10:25 and 12:00 UTC, we had some issues with recognizing in CELO, MON and APT networks. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!

Reported by ChangeNow on their status page.

August 25, 2026

We've been experiencing issues with recognizing TON and tokens deposits

Last update
  1. resolvedAug 25 · 15:38 UTC

    Hey! Today, between 10:27 and 15:35 UTC, we had some issues with recognizing TON and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!

Reported by ChangeNow on their status page.

We're having some issues with BTC exchange processing and payouts

Last update
  1. resolvedAug 25 · 11:01 UTC

    This incident has been resolved.

Reported by ChangeNow on their status page.

We're having some issues with BSC and tokens exchange processing and payouts

Last update
  1. resolvedAug 25 · 11:00 UTC

    This incident has been resolved.

Reported by ChangeNow on their status page.

We’re experiencing temporary delays with BTC exchanges due to a delay in the latest block on the network.

Last update
  1. resolvedAug 25 · 03:56 UTC

    Today, between 03:00 UTC and 03:55 UTC, we had a brief delay in processing BTC exchanges due to a holdup with the latest network block. The good news is, a new BTC block has now been created, and all affected exchanges have been processed. Everything is up and running again, but if you're still experiencing any issues, please feel free to reach out to us. We truly apologize for any inconvenience this may have caused and appreciate your patience!

Reported by ChangeNow on their status page.

August 24, 2026

We've been experiencing issues with recognizing TON and tokens deposits

Last update
  1. resolvedAug 24 · 15:41 UTC

    Hey! As you might remember, today, between 11:30 and 15:35 UTC, we had some issues with recognizing TON and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!

Reported by ChangeNow on their status page.

August 22, 2026

We are experiencing delays with processing Assethub payouts

Last update
  1. resolvedAug 22 · 13:59 UTC

    Hey team! Today, between 11:42 UTC and 13:57 UTC, we experienced delays with processing Assethub exchanges and payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!

Reported by ChangeNow on their status page.

August 21, 2026

We are experiencing delays with processing XMR payouts

Last update
  1. resolvedAug 21 · 10:35 UTC

    Hey team! Today, between 8:40 UTC and 10:30 UTC, we experienced delays with processing XMR payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!

Reported by ChangeNow on their status page.

August 20, 2026

We've been experiencing issues with recognizing BNBBSC and tokens deposits

Last update
  1. resolvedAug 20 · 17:01 UTC

    Hey! As you might remember, today, between 14:10 and 17:00 UTC, we had some issues with recognizing BNBBSC and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!

Reported by ChangeNow on their status page.

August 18, 2026

Temporary issues with exchange creation and availability of our API

Last update
  1. resolvedAug 18 · 11:51 UTC

    Today from 11:30 to 11:48 UTC we were experiencing temporary issues with the availability of our API and its response time. We are happy to announce that the API availability issue has been successfully resolved. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know. We sincerely apologize for the inconvenience caused.

Reported by ChangeNow on their status page.

August 17, 2026

We're having some issues with SOL and tokens exchange processing and payouts

Last update
  1. resolvedAug 17 · 19:17 UTC

    Hey team! Today, between 17:05 UTC UTC and 19:00 UTC, we experienced delays with processing SOL/SOL tokens. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!

Reported by ChangeNow on their status page.

August 12, 2026

We’re experiencing temporary delays with BTC exchanges due to a delay in the latest block on the network.

Last update
  1. resolvedAug 12 · 17:21 UTC

    Positive update! Today, between 16:00 UTC and 17:20 UTC, we had a brief delay in processing BTC exchanges due to a holdup with the latest network block. The good news is, a new BTC block has now been created, and all affected exchanges have been processed. Everything is up and running again, but if you're still experiencing any issues, please feel free to reach out to us. We truly apologize for any inconvenience this may have caused and appreciate your patience!

Reported by ChangeNow on their status page.

August 11, 2026

We are experiencing service disruption due to our server issues

Last update
  1. resolvedAug 11 · 22:49 UTC

    Hello! Between 22:00 UTC and 22:40 we have been experiencing internal services disruptions. We are happy to announce that the server issues have been resolved, and our services are now operating normally. Thank you for your patience and understanding while our technical team worked to resolve the troubles. We apologize for any inconvenience caused.

Reported by ChangeNow on their status page.

August 10, 2026

Temporary delays with Ravencoin

Ongoing · last update
  1. investigatingAug 10 · 20:10 UTC

    Hello! Starting from 19:30 UTC we’re currently experiencing some temporary delays with Ravencoin due to the technical issues on the side of the network.

Reported by ChangeNow on their status page.

Temporary delays with BSV exchanges

Last update
  1. resolvedAug 10 · 00:05 UTC

    This incident has been resolved.

Reported by ChangeNow on their status page.