ChangeNow Incident History
ChangeNow is experiencing a major outage significantly impacting service availability.
Incident History
Showing incidents from the last 15 days
Report: "Temporary delays with NIGHTBSC and NIGHTADA exchanges"
Last updateHello! Starting from 23:15 UTC we’re currently experiencing some temporary delays with NIGHTBSC and NIGHTADA exchanges, due to the maintenance on the side of the liquidity provider.
Report: "Temporary delays with processing XTZ, ADA, EGLD and others"
Last updateThis incident has been resolved.
Hello there, Currently we experience temporary delays with processing few tokens, due to the delays by our liquidity provider. Affected assets: xtz,lrc,ada,icx,egld,steth,grt,celo,xdc,cspr,op,boba,flr,lmwr,kas,wldop,mnterc20,ethlna,pol,mntmainnet,hntsol,prime,wemixmainnet,manta,ondo,aiozerc20,mew,usde,ponke,safe,brettbase,mog,render,ath,l3,sundog,popcat,degen,mogbase,hmstr,carv,puffer,dbr,tai,mplx,tokenerc20,swell,chillguy,apex,major,kmno,zerebro,virtualbase,hype,sonic,plume,toshi,gps,zig,obt,order,bera,cookiebase,b3,avl,diam,flock,red,roam,sosoerc20,bmt,a8,mavia,partibase,maviabase,sosobase,corn,hyperbsc,hypererc20,doodsol,zkjerc20,laerc20,avlerc20,spkerc20,herc20,icntbase,eserc20,eraerc20,usdeton,homebase,sderc20,camperc20,usd1trc20,xanerc20,seievm,yberc20,recallbase,elizaossol,mon,pieversebsc,wetsol,skrsol,usdcmon,birbsol,usaterc20,triabsc,aaplxsol,aztecerc20,googlxsol,coinxsol,metaxsol,hoodxsol,roboerc20,amznxsol,mcdxsol,usdserc20,edgeerc20,basederc20,usdcmnt,usdcseievm,deepsui,billerc20,mega,caperc20 During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Our team is aware of the issue, and we are already on it! We will notify you once the issue is resolved.
Report: "Some temporary delays with WEMIXMAINNET exchanges"
Last updateHello! We’re currently experiencing some temporary delays with WEMIXMAINNET exchanges, starting from 6:30 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the WEMIXMAINNET network by checking this link: https://scan.wemix.com/blocks We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!
Report: "We are experiencing delays with processing XMR payouts"
Last updateHey team! Today, between 18:40 and 19:43 UTC, we experienced delays with processing XMR payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Hello team! Since 18:40 UTC, we have been experiencing some delays with processing XMR payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Hello team! Since 18:40 UTC, we have been experiencing some delays with processing XMR payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Hello team! Since 18:40 UTC, we have been experiencing some delays with processing XMR payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Report: "We are experiencing delays with processing XMR payouts"
Last updateHey! Today, between 15:15 and 17:50 UTC, we experienced delays with processing XMR payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Hello! Since 15:15 UTC, we have been experiencing some delays with processing XMR payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Report: "We are experiencing issues with payouts processing"
Last updateHey! Just a heads-up — today, between 15:00 and 15:20 UTC, we had some delays with payouts processing. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Hello! Since 15:00 UTC, we're having some issues with payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
Report: "Some temporary delays with PLS exchanges"
Last updateHey, just a heads up! We're happy to let you know that the issue has now been fully resolved and a new block has just appeared. Thank you for your patience.
Hello! We’re currently experiencing some temporary delays with PLS exchanges, starting from 10:30 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the PLS network by checking this link: https://otter.pulsechain.com We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!
Report: "We are experiencing issues with TON exchanges processing"
Last updateHey! Just a heads-up — today, between 10:30 and 13:35 UTC, we experienced some issues with processing TON and TON tokens exchanges. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Hello! Since 10:30 UTC, we've been experiencing some issues with processing TON and TON tokens exchanges. This means that you might see the status stuck on 'awaiting deposit' or 'sending to you' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
Report: "Temporary delays with BTC exchanges"
Last updateThis incident has been resolved.
Hello! We’re currently experiencing some temporary delays with BTC exchanges, starting from 23:50 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!
Report: "Temporary delays with BTC exchanges"
Last updateHey, just a heads up! Thank you for waiting! A new block has just appeared! Thank you for your patience.
Hello! We’re currently experiencing some temporary delays with BTC exchanges, starting from 20:00 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!
Report: "ATOM Network Upgrade"
Last updateThe scheduled maintenance has been completed.
We would like to notify you that on July 8, from 15:00 (UTC), an upgrade will take place on the ATOM network. Due to the update, there may be delays in processing payouts and exchanges with ATOM.In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Report: "Bera Network Upgrade"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We would like to notify you that on July 8, from 16:00 (UTC), an upgrade will take place on the Bera network. Due to the update, there may be delays in processing payouts and exchanges with Bera. In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual. We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Report: "Temporary delays with BTC exchanges"
Last updateThis incident has been resolved.
Hello!We’re currently experiencing some temporary delays with BTC exchanges, starting from 23:50 UTC, due to a delay in the latest block on the network.This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1.We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!
Report: "Optimism network upgrade"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We would like to notify you that on July 8, from 16:00 (UTC), an upgrade will take place on the Optimism network. Due to the update, there may be delays in processing payouts and exchanges with OP.In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Report: "Scheduled maintenance by our liquidity provider"
Last updateToday, from 07:00 to 10:50 (UTC), there was scheduled technical maintenance by our liquidity provider.We are happy to announce that the technical maintenance has been successfully completed.At the moment, the service is working as usual.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Hello there,Just a quick heads-up: on July 9, starting at 07:00 (UTC), we might experience temporary delays with payouts due to scheduled maintenance by our liquidity provider. Affected assets:ADA, ASSETHUB, BNBBSC, ETH, FLOKI, LINK, SOL, TON, TRX, UNI, USDC, USDCARB, USDCBSC, USDCSOL, USDTBSC, USDTERC20, USDTSOL, USDTTON, USDTTRC20, VET, XLM, XRP.During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Please note, these delays are just a possibility and might not happen at all. Our service is fully prepared for the maintenance, and we don’t expect it to affect your exchanges. We’ll keep you updated and let you know once everything is back to normal. Thanks for your understanding, and we apologize for any inconvenience this may cause!