Chainalysis Incident History
Chainalysis is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Hexagate Frontend Outage"
Last updateThis incident has been resolved. Please reach out to support@chainalysis.com if you have any questions or require further assistance.
We are currently experiencing an outage in the Hexagate frontend. Alerts and the API are not affected. Next update at 18:00 UTC.
Report: "KYT Open in Reactor Disabled for Mature Transfers"
Last updateThis incident has been resolved. Please reach out to support@chainalysis.com if you have any questions or require further assistance.
We are investigating reports of an issue in KYT where the “Open in Reactor” button is greyed out for some users, preventing certain mature transfers from being opened in Reactor. We will share another update as soon as we have more information.
Report: "Error in processing Solana transfers in KYT"
Last updateBetween 22:00 UTC and 23:30 UTC, KYT experienced an error in processing some Solana transfers. The issue is now resolved, and we are checking the number of affected transfers. No action is required from customers as the transfers will be reprocessed from our end. If you experience any further issues or have any questions, please reach out to support@chainalysis.com.