Degraded
5 components
checked Sep 7, 2026 3:18 PM UTC · Carestream Dental's official status page
Carestream Dental Imaging Applications is slower than normal.
1 of 5 components affected
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6 reports published by Carestream Dental in the last 30 days · 1 still open
resolvedAug 21 · 12:13 UTC
We are pleased to confirm that Sensei UK is now fully operational following one hour of successful monitoring. We apologise for any disruption or inconvenience caused by this issue and thank you for your patience and understanding while we worked to resolve it.
Reported by Carestream Dental on their status page.
resolvedAug 19 · 16:59 UTC
This incident has been resolved.
Reported by Carestream Dental on their status page.
resolvedAug 17 · 12:59 UTC
This incident has been resolved.
Reported by Carestream Dental on their status page.
resolvedAug 13 · 17:28 UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues. Any claims or statements that did not transmit successfully have now been resubmitted by our engineering team and will appear on your next transmission report.
Reported by Carestream Dental on their status page.
investigatingMay 20 · 15:43 UTC
Our payment processing partner is transitioning to a new platform that doesn't yet provide the reporting practices need to match patient payments to accounts. To prevent reconciliation issues, we've temporarily removed the payment link from electronic statements. Patients can still view their statements online but will need to contact the practice directly to make a payment. We're working with our partner to restore full functionality as quickly as possible and will post updates here as we have them. Thank you for your patience.
Reported by Carestream Dental on their status page.
resolvedAug 10 · 16:15 UTC
This incident has been resolved.
Reported by Carestream Dental on their status page.
