Campus Technology Services Incident History

1. resolvedOct 22 · 14:26 UTC

   Starting at approximately 3 p.m., Oct. 21, some services on the oswego.edu website, such as Account Tools and People Search, became unavailable to users on and off-campus. Campus Technology Services (CTS) has resolved the issue with our vendor at approximately 8 p.m. on Oct. 21, and the websites are now working as expected. If you have any questions or concerns related to this outage, please contact CTS. – Campus Technology Services help@oswego.edu | 315.312.3456 | 26 Lanigan Hall

Reported by Campus Technology Services on their status page.

1. resolvedOct 19 · 16:37 UTC

   At approximately 11:00 a.m. today, Oct. 19, Campus Technology Services (CTS) was made aware that the IBM SPSS license server was down, making SPSS unavailable from Citrix and from the local desktop app, both on and off campus. Users may have experienced issues before that time, including over the weekend. CTS worked with our service provider to resolve the issue, and as of approximately11:55 p.m., SPSS is available again. If SPSS was open during the outage, please close it and reopen it to reconnect to the license server. If you have any questions or concerns related to this outage, please contact CTS. Thank you for your patience. – Campus Technology Services help@oswego.edu | 315.312.3456 | 26 Lanigan Hall

Reported by Campus Technology Services on their status page.

1. resolvedSep 25 · 20:23 UTC

   Starting at approximately 3:00 p.m. today, Sept. 25, outgoing phone calls became unavailable from on-campus. Outgoing call service came back online around 4:15 p.m. today, and the service is working as expected. If you have any questions or concerns related to this outage, please contact CTS. – Campus Technology Services help@oswego.edu | 315.312.3456 | 26 Lanigan Hall

Reported by Campus Technology Services on their status page.