Buckaroo Incident History

This incident has been resolved.

Between 19:11 and 20:09 (CEST), an issue affected payments processed via POS terminals. This has been resolved and we are currently monitoring the situation. We are still investigating the root cause and will provide a follow-up once this has been determined. We apologize for any inconvenience caused.

The issue affecting today's POS payouts has been resolved. The delay originated with one of our external partners and has now been corrected. All settlement files have been processed and the outstanding payouts have been completed. No further action is required on your part. We apologize for any inconvenience caused and thank you for your patience. Should you have any questions, please do not hesitate to contact us.

We are currently experiencing a delay affecting today's POS payouts. This issue originates with one of our external partners, and as a result not all scheduled payouts have been fully processed. We are actively investigating together with the partner and are working to resolve this as quickly as possible. A further update will follow as soon as more information is available. We apologize for any inconvenience.

The incident has been resolved

A certificate has expired. We are working on resolving this issue

External: We have identified a full disruption external to our platform affecting card payments. You will see a decline in successful payments as consumers will be unable to pay using their MasterCard card.

The issue is resolved

External: We have identified a full disruption external to our platform affecting card payments. You will see a decline in successful payments as consumers will be unable to pay using their MasterCard card.