Brown University Incident History

1. identifiedOct 22 · 16:28 UTC

   In response to the recent security compromise involving the eMudhra intermediate Certificate Authority (CA) certificates used by Globus, we are taking immediate precautions to ensure the security of our data-sharing infrastructure. All Globus users are requested to refrain from creating any new Globus Guest Collections (Files22, Oscar, Departments, and Stronghold) until this issue is fully resolved. Active and ongoing transfer jobs will not be impacted. In some cases, active transfers may be briefly paused and automatically resumed later once connections are re-established. No data loss is expected. If you have any questions or concerns, please contact support@ccv.brown.edu.

Reported by Brown University on their status page.

1. investigatingOct 22 · 13:30 UTC

   Multiple Brown Services are experiencing a service outage due to an host issue. OIT is investigating.

Reported by Brown University on their status page.

1. resolvedOct 22 · 13:31 UTC

   This incident has been resolved.

Reported by Brown University on their status page.

1. investigatingOct 21 · 18:16 UTC

   We have identified an issue with Jabber. OIT is implementing a patch; Users may experience an interruption in telecom connectivity.

Reported by Brown University on their status page.

1. monitoringOct 21 · 00:02 UTC

   OIT has updated the security certificates on our VPN service, and some Windows computers may need to connect manually after the update. If you are having trouble connecting to Brown VPN and see a certificate error, please follow these troubleshooting steps.

Reported by Brown University on their status page.

1. resolvedOct 20 · 16:19 UTC

   This incident has been resolved.

Reported by Brown University on their status page.

1. resolvedOct 15 · 19:51 UTC

   The vendor reports that the issue is resolved.

Reported by Brown University on their status page.

1. resolvedOct 15 · 17:31 UTC

   All network services are now working as expected. If you are still experiencing network issues, please contact the OIT Service Center at 401-863-4357.

Reported by Brown University on their status page.

1. resolvedOct 14 · 20:22 UTC

   Wireless networks at 10 Young Orchard experienced a temporary outage on October 14, 2026 from 3:10 pm to 3:48 pm due to a hardware failure. During this time, users may have experienced issues connecting to Brown, Brown-Guest, and Eduroam networks at this location. All wireless services have been restored.

Reported by Brown University on their status page.

1. resolvedOct 13 · 14:22 UTC

   The iLab service experienced an outage during the morning of October 13, 2026, until approximately 10:00 a.m. During this time, users may have experienced issues with software and hardware interlocks. This issue is now resolved.

Reported by Brown University on their status page.

1. resolvedOct 11 · 13:19 UTC

   200 Dyer experienced a temporary network outage on Sunday, October 11, 2026 from 7:45 AM to 9:00 AM. During this time, users may have experienced connectivity issues with wired/wireless network. This issue is now resolved.

Reported by Brown University on their status page.

1. resolvedOct 1 · 21:20 UTC

   This incident has been resolved.

Reported by Brown University on their status page.

1. resolvedOct 1 · 17:51 UTC

   This incident has been resolved.

Reported by Brown University on their status page.

1. resolvedSep 30 · 22:32 UTC

   This incident has been resolved.

Reported by Brown University on their status page.

1. CompletedSep 29 · 11:30 UTC

   The scheduled maintenance has been completed.

Reported by Brown University on their status page.

1. resolvedSep 28 · 15:03 UTC

   This incident has been resolved.

Reported by Brown University on their status page.

1. ResolvedSep 28 · 15:03 UTC

   This incident has been resolved.

Reported by Brown University on their status page.

1. resolvedSep 25 · 13:57 UTC

   This incident has been resolved.

Reported by Brown University on their status page.

1. ResolvedSep 25 · 13:57 UTC

   This incident has been resolved.

Reported by Brown University on their status page.

1. resolvedSep 24 · 17:40 UTC

   The Brown, Brown-Guest, and Eduroam wireless networks experienced a software crash between 12:53 pm and 1:05 pm. During this time, users may have noticed a brief blip in the connection. This issue is now resolved.

Reported by Brown University on their status page.

1. ResolvedSep 24 · 17:40 UTC

   The Brown, Brown-Guest, and Eduroam wireless networks experienced a software crash between 12:53 pm and 1:05 pm. During this time, users may have noticed a brief blip in the connection. This issue is now resolved.

Reported by Brown University on their status page.

1. resolvedSep 24 · 13:30 UTC

   On September 24th, 2026, between 8:46 AM to 09:00 AM, Atlassian reported some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues. Atlassian confirmed the issue has now been resolved and the service is operating normally for all customers.

Reported by Brown University on their status page.

1. ResolvedSep 24 · 13:30 UTC

   On September 24th, 2026, between 8:46 AM to 09:00 AM, Atlassian reported some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues.Atlassian confirmed the issue has now been resolved and the service is operating normally for all customers.

Reported by Brown University on their status page.

1. resolvedOct 6 · 16:11 UTC

   This incident has been resolved.

Reported by Brown University on their status page.

1. resolvedSep 25 · 14:21 UTC

   This incident has been resolved.

Reported by Brown University on their status page.

1. ResolvedSep 25 · 14:21 UTC

   This incident has been resolved.

Reported by Brown University on their status page.