Brightly Software logo and current status indicator

Brightly Software Incident History

Operational

brightlysoftware.com 11 components

checked Sep 21, 2026 9:30 AM UTC · Brightly Software's official status page

Brightly Software is up and running.

Brightly Software is currently operational with all systems functioning normally.

All components operational

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Brightly Software incident history

10 reports published by Brightly Software in the last 30 days · 1 still open

When Brightly Software breaks, it is typically resolved in 1d 7h — median across 7 resolved incidents over 90 days.

September 18, 2026

Event Manager - Error Message When Managing Events

Ongoing · last update
  1. monitoringSep 18 · 22:48 UTC

    Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact ams-events-support.si@siemens.com if you have any questions.

Reported by Brightly Software on their status page.

Asset Essentials - Citizen Portal Registration

Last update
  1. resolvedSep 18 · 23:43 UTC

    This issue has been resolved. Thank you for your patience. Please contact ams-assetessentials-support.si@siemens.com if you have any questions.

Reported by Brightly Software on their status page.

September 17, 2026

TheWorxHub - Issue with Work Order printing and Report Subscriptions

Last update
  1. resolvedSep 17 · 12:49 UTC

    We have resolved the issue affecting work order printing and report subscriptions. To ensure all scheduled reports are delivered successfully, we are re-sending subscription reports at this time. Because of this, you may receive duplicate report emails. Thank you for your understanding and patience as we complete this process.

Reported by Brightly Software on their status page.

September 16, 2026

Support service disruption

Last update
  1. resolvedSep 17 · 12:33 UTC

    This issue has been resolved by our CRM provider and clients are able to contact our Asset Management Software Support team without issues. Thank you for your patience!

Reported by Brightly Software on their status page.

September 15, 2026

Confirm OnDemand EMEA - Errors with Street Works Transfers

Last update
  1. resolvedSep 18 · 12:09 UTC

    This incident has been resolved.

Reported by Brightly Software on their status page.

Asset Essentials - Login Issue

Last update
  1. resolvedSep 16 · 11:55 UTC

    This issue has been resolved. Thank you for your patience. Please contact ams-assetessentials-support.si@siemens.com if you have any questions.

Reported by Brightly Software on their status page.

September 10, 2026

Asset Essentials - Login Issue

Last update
  1. resolvedSep 11 · 16:57 UTC

    This issue has been resolved. Thank you for your patience. Please contact ams-assetessentials-support.si@siemens.com if you have any questions.

Reported by Brightly Software on their status page.

August 28, 2026

Asset Essentials - Latency when loading pages

Last update
  1. resolvedAug 28 · 21:09 UTC

    This issue has been resolved. Thank you for your patience. Please contact ams-assetessentials-support.si@siemens.com if you have any questions.

Reported by Brightly Software on their status page.

August 26, 2026

Confirm EMEA - Date Format Issues

Last update
  1. resolvedAug 26 · 16:53 UTC

    This issue has been resolved. Thank you for your patience. Please contact ams-confirm-support.si@siemens.com if you have any questions. This update was posted at 17:53 BST on 26 August 2026.

Reported by Brightly Software on their status page.

August 11, 2026

Event Manager – Intermittent Latency During Navigation

Last update
  1. resolvedSep 10 · 15:39 UTC

    This issue has been resolved. Thank you for your patience. Please contact ams-events-support.si@siemens.com if you have any questions.

Reported by Brightly Software on their status page.