Brightly Software Status
Brightly Software is experiencing degraded performance with some services running slower than normal.
Incident History
Showing incidents from the last 15 days
Report: "Asset Essentials - Dashboard redirect issue"
Last updateA fix has been implemented and we are monitoring the results.
Our team is currently investigating an issue causing an incorrect redirect to the Dashboard page within Asset Essentials when clicking on various areas within the application. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.
Report: "Event Manager - Unable to Edit Events"
Last updateThis issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.
Our team is currently investigating an issue impacting the ability to edit events within Event Manager. This is being investigated as our top priority, and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.
Report: "Errors within TheWorxHub"
Last updateWe are continuing to investigate error messages within TheWorxHub application. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
Our team is currently investigating reports of clients encountering errors within TheWorxHub. Our team is actively working to identify the root cause and implement a resolution. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
Report: "Asset Essentials Data Share and Analytics - Data Refresh Latency"
Last updateThe data syncing issue has been resolved, and syncing is now in progress. Please note it may take up to two hours for all data to be fully updated in Data Share and Analytics. Please contact [email protected] if you have any questions.
Please be aware we are currently investigating an issue with Asset Essentials Data Share and Analytics where data updates are not syncing accurately. As a result, the data available to you may not reflect the most up-to-date information at this time. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
Report: "Asset Essentials - Login Issue"
Last updateOur team is currently investigating an issue impacting access to Asset Essentials. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.