Is Box Down Right Now? Discover if there is an ongoing service outage.

Box is currently Operational

Last checked Jan 14, 2026 17:17 UTC from Box's official status page

View Box Status Page

Incident History

Showing incidents from the last 15 days

Jan 9, 2026

Report: "[Critical] Issues with Logins, Notes and API"

Last update 2026-01-09T07:15:13.325Z

resolved2026-01-09T06:00:00.000Z

From approximately 9:52 PM to 10:00 PM US Pacific time, we observed an issue impacting Logins, Notes and API. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Jan 8, 2026

Report: "[Critical] Issues with Multiple Box Services"

Last update 2026-01-08T02:05:33.040Z

identified2026-01-08T02:05:33.036Z

The problem has been identified, and we are observing a trend towards recovery.

investigating2026-01-08T01:58:21.642Z

We are continuing to investigate this issue.

investigating2026-01-08T01:39:32.233Z

We are investigating an ongoing issue affecting Login, Public API, Uploads, Downloads and Box Notes. We will provide more information as soon as it is available.

Jan 3, 2026

Report: "[Critical] Issue with Enterprise Reporting"

Last update 2026-01-03T00:16:15.633Z

resolved2026-01-02T13:30:00.000Z

From approximately 05:30 AM to 02:30 PM US Pacific time, we observed an issue impacting Enterprise Reporting. Customers that attempted to run a report or had a scheduled report during this window may not have the report generated. Reports run during this window should be run again if they have not appeared as expected. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.