Boostlingo Incident History

We have not observed any issues during our monitoring and AWS is reporting full recovery https://health.aws.amazon.com/health/status

AWS has taken steps to mitigate their issue (https://health.aws.amazon.com/health/status) and our services are now working as expected across all servers. Our team will continue to monitor system performance.

Identified: EU & UK Server Issues We have identified the cause of the service disruption affecting our EU and UK servers. This is the result of an upstream issue with AWS CloudFront, which our infrastructure depends on. You can track AWS's progress on their AWS Health Dashboard: https://health.aws.amazon.com/health/status Because this is an issue on AWS's side, resolution depends on their remediation. Our team is actively monitoring the situation and will implement any available mitigations on our end.

We are investigating connectivity issues across all services on our EU and UK servers. At this time we do not see any issues across other servers. We will follow up with additional information here as soon as we have it. Please subscribe to ensure you receive updates as soon as they are available.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

During the maintenance window, the Boostlingo team will deploy our latest fixes and improvements to all environments (AU, CA, EU, UK, and US). Updates are deployed to each environment in succession, so individual environments may be updated at different times.We do not expect any performance impacts, and in-progress calls should not be affected. If you experience any unexpected behavior in the web portal during the maintenance window, we recommend refreshing your browser and clearing your cache to ensure you're on the most up-to-date version.