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BluIP, Inc. Incident History

Operational

bluip.com ↗30 components

checked Sep 7, 2026 10:08 PM UTC · BluIP, Inc.'s official status page

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BluIP, Inc. is currently operational with all systems functioning normally.

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BluIP, Inc. incident history

2 reports published by BluIP, Inc. in the last 30 days

When BluIP, Inc. breaks, it is typically resolved in 9h 55m — median across 2 resolved incidents over 90 days.

September 4, 2026

Vendor Service Incident — NiCE CXone Platform

Last update

  1. resolvedSep 4 · 14:34 UTC

    Vendor Service Incident — NiCE CXone Mpower Platform Status: Resolved Severity: Degradation on NiCE CXone platform (call routing delays) Started: Sep 3, 2026 · 21:36 UTC (2:36 PM PT) Resolved: [time] UTC ([time] PT) Vendor Incident ID: NiCE CXone #02874676 Summary NiCE CXone identified and resolved an issue on its CXone Mpower Platform that affected interaction routing, which had prevented some contacts from reaching available agents. Routing performance has recovered and interactions are processing successfully. This was isolated to the NiCE CXone environment; BluIP's network, voice, and SIP services remained fully operational and were not impacted throughout the event. Impact (NiCE CXone platform only) During the event, some contacts on affected CXone instances were unable to reach available agents due to interaction routing delays. Routing has since recovered. No impact to BluIP-provided services.

Reported by BluIP, Inc. on their status page.

August 21, 2026

BluIP Incident Notice — AIVA 3.0 Service Disruption

Last update

  1. resolvedAug 21 · 20:56 UTC

    BluIP engineering identified a transient condition affecting supporting infrastructure that temporarily impacted AIVA 3.0 performance, resulting in delayed call answering and slower application response for some users. The condition was mitigated and service performance was restored to normal levels. Following an extended monitoring period, engineering has confirmed sustained stability and this incident is now resolved.

Reported by BluIP, Inc. on their status page.