Blackbaud Status
Blackbaud is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Active Issue Alert – Blackbaud Education Management - 000677527"
Last updateWe have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Report: "Active Issue Alert – Raiser's Edge NXT - 000677520"
Last updateWe have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Report: "Active Issue Alert – Blackbaud Education Management Solutions - #000676618"
Last updateWe have identified an issue impacting some customers that is causing photo and video uploads to become stuck in a ‘Currently Processing’ state. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Report: "Active Issue Alert – Blackbaud Financial Aid Management™ - #000676572"
Last updateWe have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Report: "Active Issue Alert – RE NXT - 000676526"
Last updateUsers unable to upload and access attachments. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Report: "Active Issue Alert –Blackbaud CRM- 000676293"
Last updateWe have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Report: "Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000676098"
Last updateWe have identified an issue impacting some of our customers causing users to receive an error when attempting to approve web view batches: "Can't approve batch". Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Report: "Active Issue Alert – FE NXT - 000676082"
Last updateA subset of customers is receiving Expense management notifications emails that are not valid
FE NXT expense management emails are being sent to the incorrect users. We have identified an issue impacting some of our customers Causing confusion and frustration for the customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Report: "Active Issue Alert – Raiser's Edge NXT® - #000675899"
Last updateWe have identified an issue impacting some customers, resulting in slow performance and intermittent errors when using AI Chat, including the Strategy Assistant and Action Plan generation within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Report: "Active Issue Alert – Blackbaud Enrollment Management System™ - #000675802"
Last updateWe have identified an issue impacting some of our customers causing 403 Forbidden errors when attempting to log in to the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Report: "Active Issue Alert – BB Internet Solutions - #000675594"
Last updateWe have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.