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Blackbaud Incident History

Degraded

blackbaud.com ↗39 top-level components

checked Oct 28, 2026 8:14 PM UTC · Blackbaud's official status page

Blackbaud has disruptions affecting Raiser's Edge NXT®.

1 of 76 components currently reports a disruption.

Operational: Blackbaud.com, Blackbaud Education Management Solutions, Blackbaud Financial Edge NXT®.

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Blackbaud incident history

61 reports published by Blackbaud in the last 30 days · 6 still open

When Blackbaud breaks, it is typically resolved in 1h 30m — median across 24 resolved incidents over 30 days.

October 27, 2026

Active Issue Alert – Raiser's Edge NXT - 000699655

Ongoing · last update
  1. identifiedOct 28 · 17:34 UTC

    We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers have identified the cause and are working to resolve it as quickly as possible for you. Next update will be at 5:00 PM ET.

Reported by Blackbaud on their status page.

Active Issue Alert – Raiser's Edge NXT - 000699655

Ongoing · last update
  1. IdentifiedOct 28 · 17:34 UTC

    We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers have identified the cause and are working to resolve it as quickly as possible for you. Next update will be at 5:00 PM ET.

Reported by Blackbaud on their status page.

October 26, 2026

Active Issue Alert – Raiser's Edge®- #000699416

Last update
  1. resolvedOct 26 · 03:44 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Raiser's Edge®- #000699416

Last update
  1. ResolvedOct 26 · 03:44 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

October 24, 2026

Active Issue Alert – JustGiving - #000699410

Last update
  1. resolvedOct 24 · 13:14 UTC

    An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – JustGiving - #000699410

Last update
  1. ResolvedOct 24 · 13:14 UTC

    An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

October 23, 2026

Blackbaud Grantmaking

Last update
  1. resolvedOct 23 · 19:07 UTC

    The fix has been deployed and applications have been processed. New applications are processing as expected. This issue has been resolved.

Reported by Blackbaud on their status page.

Blackbaud Grantmaking

Last update
  1. ResolvedOct 23 · 19:07 UTC

    The fix has been deployed and applications have been processed. New applications are processing as expected. This issue has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - 000699240

Last update
  1. resolvedOct 23 · 15:45 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - 000699240

Last update
  1. ResolvedOct 23 · 15:45 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

October 21, 2026

Active Issue Alert – Blackbaud Education Management Solutions, Blackbaud eTapestry® - #000698846

Last update
  1. resolvedOct 22 · 14:23 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Education Management Solutions, Blackbaud eTapestry® - #000698846

Last update
  1. ResolvedOct 22 · 14:23 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - 000698717

Last update
  1. resolvedOct 23 · 13:26 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - 000698717

Ongoing · last update
  1. MonitoringOct 21 · 12:26 UTC

    A fix has been implemented and we are monitoring the results. Please continue to reference this page for updates.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - 000698717

Last update
  1. resolvedOct 21 · 12:15 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Luminate Online - #000698711

Last update
  1. resolvedOct 21 · 06:33 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Luminate Online - #000698711

Last update
  1. ResolvedOct 21 · 06:33 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

October 20, 2026

Active Issue Alert – Luminate WebServices - #000698707

Last update
  1. resolvedOct 21 · 01:18 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Luminate WebServices - #000698707

Last update
  1. ResolvedOct 21 · 01:18 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online® - #000698592

Last update
  1. resolvedOct 20 · 20:07 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online® - #000698592

Last update
  1. ResolvedOct 20 · 20:07 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

October 19, 2026

Active Issue Alert – Blackbaud Luminate Online® - #000698325

Last update
  1. resolvedOct 19 · 14:26 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online® - #000698325

Last update
  1. ResolvedOct 19 · 14:26 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online® - #000698304

Last update
  1. resolvedOct 19 · 16:46 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online® - #000698304

Last update
  1. ResolvedOct 19 · 16:46 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Luminate Online #000698280

Last update
  1. resolvedOct 19 · 10:46 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Luminate Online #000698280

Last update
  1. ResolvedOct 19 · 10:46 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

October 18, 2026

Active Issue Alert – Blackbaud eTapestry® - #000698267

Last update
  1. resolvedOct 18 · 13:22 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud eTapestry® - #000698267

Last update
  1. ResolvedOct 18 · 13:22 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

October 17, 2026

Active Issue Alert – Raiser's Edge NXT - 000698264

Last update
  1. resolvedOct 17 · 13:18 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Raiser's Edge NXT - 000698264

Last update
  1. ResolvedOct 17 · 13:18 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

October 16, 2026

Active Issue Alert – Blackbaud Luminate Online - 000698078

Last update
  1. resolvedOct 17 · 01:16 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - 000698078

Last update
  1. ResolvedOct 17 · 01:16 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

October 15, 2026

Active Issue Alert – Blackbaud Luminate Online - 000697955

Last update
  1. resolvedOct 15 · 17:45 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - 000697955

Last update
  1. ResolvedOct 15 · 17:45 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

October 12, 2026

Active Issue Alert – BB Fundraiser Performance Management- #000697382

Last update
  1. resolvedOct 12 · 22:32 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – BB Fundraiser Performance Management- #000697382

Last update
  1. ResolvedOct 12 · 22:32 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

October 11, 2026

Active Issue Alert – Blackbaud Luminate Online® - #000697219

Last update
  1. resolvedOct 14 · 14:38 UTC

    This incident is resolved and our engineers have observed no further impact to customers.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online® - #000697219

Ongoing · last update
  1. UpdateOct 13 · 14:08 UTC

    Our engineers have implemented several changes and have mitigated the slow response times impacting a subset of our customers. We will continue to monitor throughout the day. Please continue to reference this page for updates. Next update will be at 2:00 PM ET.

Reported by Blackbaud on their status page.

October 9, 2026

Active Issue Alert – Blackbaud Financial Edge NXT - #000697141

Last update
  1. resolvedOct 9 · 20:29 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Financial Edge NXT - #000697141

Last update
  1. ResolvedOct 9 · 20:29 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - 000697133

Last update
  1. resolvedOct 9 · 19:04 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - 000697133

Last update
  1. ResolvedOct 9 · 19:04 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

October 8, 2026

Active Issue Alert – Blackbaud Luminate Online - 000696856

Last update
  1. resolvedOct 8 · 14:27 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - 000696856

Last update
  1. ResolvedOct 8 · 14:27 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

October 7, 2026

Active Issue Alert – Luminate Online - #000696575

Last update
  1. resolvedOct 7 · 12:08 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Luminate Online - #000696575

Last update
  1. ResolvedOct 7 · 12:08 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

October 6, 2026

Active Issue Alert – Just Giving, Blackbaud Raiser's Edge NXT, Tuition Management, Billing Management - #000696380

Last update
  1. resolvedOct 6 · 20:16 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Just Giving, Blackbaud Raiser's Edge NXT, Tuition Management, Billing Management - #000696380

Ongoing · last update
  1. IdentifiedOct 6 · 16:43 UTC

    We are now seeing reduced errors and improving performance across multiple systems following a configuration change. Our engineers continue working to fully resolve this issue as quickly as possible. Please continue to reference this page for updates.

Reported by Blackbaud on their status page.

October 5, 2026

Active Issue Alert – Blackbaud Luminate Online - #000696202

Last update
  1. resolvedOct 7 · 13:33 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - #000696202

Ongoing · last update
  1. UpdateOct 6 · 14:02 UTC

    Our engineers continue to closely monitor performance throughout the day following the changes implemented yesterday. We will provide the next update by 3:00 PM ET.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Education Management Solutions - #000696153

Last update
  1. resolvedOct 5 · 17:07 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Education Management Solutions - #000696153

Last update
  1. ResolvedOct 5 · 17:07 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert Luminate - 000696087

Last update
  1. resolvedOct 5 · 16:38 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert Luminate - 000696087

Last update
  1. ResolvedOct 5 · 16:38 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

October 2, 2026

Active Issue Alert – Blackbaud Luminate Online - 000695957

Last update
  1. resolvedOct 2 · 17:05 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

Active Issue Alert – Blackbaud Luminate Online - 000695957

Last update
  1. ResolvedOct 2 · 17:05 UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Reported by Blackbaud on their status page.

October 1, 2026

Active Issue Alert – Raiser's Edge® - #000695879

Last update
  1. resolvedOct 1 · 21:14 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – Raiser's Edge® - #000695879

Last update
  1. ResolvedOct 1 · 21:14 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

September 30, 2026

Active Issue Alert – eTapestry - #000695492

Last update
  1. resolvedSep 30 · 06:51 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.

Active Issue Alert – eTapestry - #000695492

Last update
  1. ResolvedSep 30 · 06:51 UTC

    This incident has been resolved.

Reported by Blackbaud on their status page.