Is Blackbaud Down Right Now? Discover if there is an ongoing service outage.
Incident History
Showing incidents from the last 15 days
Report: "Resolved Issue Alert –Blackbaud CRM,Raiser's Edge NXT, Financial Edge NXT - 000653951"
Last updateAn issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Report: "Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000653945"
Last updateWe are investigating reports of users that are unable to see submitted gifts which need to be matched to constituents in the Online Data Review module. Our engineers are diagnosing the cause so that we can resolve this for you as quickly as possible. Please continue to reference this page for updates.
Report: "Active Issue Alert – Raiser's Edge NXT - 000653216"
Last updateWe have identified an issue impacting a subset of our customers served by our US (S21) datacentre, causing errors when attempting to log in to Raiser's Edge database view. Customers may see the message "Unable to connect to the server. Contact your system administrator with the following error. There is no Citrix SSL server configured on the specified address.". Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates
We are continuing to investigate this issue.
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Report: "Active Issue Alert – Blackbaud Financial Edge NXT® - #000652851"
Last updateWe have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Report: "Active Issue Alert – Blackbaud Financial Aid Management - 000652582"
Last updateWe have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Report: "Active Issue Alert – Raiser's Edge NXT - 000652386"
Last updateWe have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.