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Batch Incident History

Operational

batch.com ↗7 top-level components

checked Nov 1, 2026 12:43 AM UTC · Batch's official status page

Batch is up and running.

Batch is currently operational with all systems functioning normally.

All components operational

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Batch incident history

7 reports published by Batch in the last 30 days

When Batch breaks, it is typically resolved in 1h 10m — median across 4 resolved incidents over 30 days.

October 26, 2026

Delayed and duplicate Android push notifications (Transactional API)

Last update
  1. resolvedOct 26 · 15:04 UTC

    This incident has been resolved.

Reported by Batch on their status page.

October 21, 2026

Precautionary temporary restriction of file uploads in the dashboard

Last update
  1. resolvedOct 21 · 18:53 UTC

    Affected Batch systems have been fully upgraded to patched versions.

Reported by Batch on their status page.

October 20, 2026

Processing delays for profile updates

Last update
  1. resolvedOct 20 · 14:36 UTC

    This incident has been resolved. Profile updates and the automations triggered by them were delayed between 15:46 CEST and 16:35 CEST. The fix deployed at 16:08 CEST has restored normal processing, and all delayed updates have now been processed. All components are operational.

Reported by Batch on their status page.

October 14, 2026

Delays in file-based audience imports

Last update
  1. resolvedOct 14 · 14:05 UTC

    This incident has been resolved. Audience imports from files delivered via FTP/SFTP are back to normal, and files received during the incident have been processed.

Reported by Batch on their status page.

October 7, 2026

CEP export processing delays

Last update
  1. resolvedOct 7 · 13:54 UTC

    All pending exports have been delivered, and new exports work as expected. This incident is now resolved.

Reported by Batch on their status page.

October 5, 2026

Missing CEP push events in MEP custom event exports

Last update
  1. resolvedOct 5 · 12:30 UTC

    Between September 14 and October 5, push sent and push open events from CEP campaigns were missing from the daily MEP event exports for some projects. Push delivery was not affected, and no data was lost. The issue was caused by a database migration, after which these events were stored in a location that was no longer read by the export process. A fix was deployed on October 5 at 14:30 CEST, and exports generated since October 6 are complete.

Reported by Batch on their status page.

October 2, 2026

Dashboard intermittently unavailable

Last update
  1. resolvedOct 2 · 15:15 UTC

    This incident has been resolved. On October 2, between approximately 15:00 and 16:30 CEST, the Dashboard was intermittently slow or unavailable for some users, due to a network issue between our hosting provider and some Internet access providers. The Dashboard is operating normally again, and no errors have been observed for over 40 minutes.

Reported by Batch on their status page.