Banking Circle Incident History

We are continuing to monitor for any further issues.

We are aware some clients are reporting API Connectivity issues on certain end points. This is continually being monitored and we are aware of this. Updates to follow.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

Some of the clients may experience difficulties accessing BC Connect, with the login page remaining in a continuous loading state, as well as timeouts on some of our API's. Our engineering team is currently investigating the issue.

Some of the clients may experience timeouts on some of our API's. Our engineering team is currently investigating the issue and monitoring further.

We are continuing to monitor for any further issues. Next update is planned for 06:00 UTC or in case of any major development.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

Some of the clients may experience difficulties accessing BC Connect, with the login page remaining in a continuous loading state, as well as timeouts on some of our API's. Our engineering team is currently investigating the issue.

This incident has been resolved.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are aware of some of the users may experience difficulties accessing BC Connect, with the login page remaining in a continuous loading state. Our engineering team is currently investigating the issue.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results. BC Connect login page is accessible again.

We are continuing to work on a fix for this issue.

Users may experience difficulties accessing BC Connect, with the login page remaining in a continuous loading state. Our engineering team is currently investigating the issue.

The incident is now resolved. Clients will now be able to log into the Banking Circle Connect UI.

We are currently working with our external service provider on a fix that is scheduled to be deployed within the next 4-6 hours, aimed to restore Banking Circle Connect availability. Next update is planned for Friday 07:00 UTC or in case of new development"

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue with our external service provider.

We are continuing to work on a fix for this issue with our external service provider.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are currently investigating an issue with our external service provider. At this time, our API endpoints and internal processing capabilities remain available and operating as expected.

Banking Circle Connect remains impacted and we continue working on a fix.

We are continuing to work on a fix for this issue.

Please be advised the API is now working. Banking Circle Connect remains impacted and we are working on a fix.

We are continuing to work on a fix for the issue. Updates will follow.

We are continuing to work on a fix for this issue.

We are aware of an incident impacting connectivity via API and BCUI for some of our clients. We are currently investigating the issue.

All delayed webhooks have been processed and the incident is resolved.

A fix has been deployed, and we are monitoring the results. We are currently processing the backlog of delayed webhooks. This incident will be considered resolved once all delayed webhooks have been processed.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are still investigating the delays to webhooks delivery for some of the clients.

We are continuing to work on a fix for this issue.

We’re aware of a problem impacting WebHook delivery for some clients and are looking into it.