Bandwidth Status

Bandwidth teams are investigating an outbound MMS incident impacting Hosted Media.

Final: There may have been failed calls for international toll-free service during this period but all services are now restored. Start Time: 2026-04-28 12:01:37 PM UTC Stop Time: 2026-04-28 12:40:04 PM UTC

Bandwidth teams are investigating an outbound messaging incident, where customers are experiencing unexpected 4452 error codes. Teams are working to restore expected messaging behavior.

Bandwidth teams are investigating an off net inbound calling incident impacting Alaska based numbers. Teams are working with the impaired vendor to restored expected call processing.

Bandwidth teams are investigating an incident where campaign registrations made on the Bandwidth App are not processing as expected. Teams are working to restore expected processing behavior.

For a brief period of time, some traffic transversing our ATL Data center may have encountered unexpected failures. Teams are observing expected network behavior and connectivity- resulting in this incident being resolved.

Teams are also investigating an incident impacting Insights on the Bandwidth App. Insights may fail to load or display properly.

Teams have identified the source of the incident and are working to restore expect record processing behaviors. <b>Note: This incident does <i>not</i> impact emergency call routing.</b>

Bandwidth teams are investigating an incident where reports generated by the 9-1-1 Dashboard may contain duplicated data points. Teams are working to restore expected reporting behavior. <b>Note: This incident does <i>not</i> impact emergency call routing.</b>

Bandwidth teams are currently investigating an incident impacting MMS DLRs. These DLRs are delayed in population.

For a brief period of time customers may have experienced a delay in outbound messaging and associated reports. Teams are observing expected network behavior and consider this incident resolved.

Bandwidth teams are investigating an incident where hosted messaging requests are failing to complete as expected. Teams are working to restore expected portal behavior.

Lata 668 (Tucson, AZ) is currently experiencing a complete market outage. NOC is working with the carrier for resolution to this issue.

For a brief period of time, SMS and MMS messages with AT&T destinations were either delayed in delivery or failed to deliver as expected. Teams are observing expected network behavior at this time and consider this incident resolved.

Bandwidth teams are investigating intermittent service interruptions or connectivity issues for users attempting to access the Bandwidth App platform. Teams are working to restore expected portal behavior.

For a brief period of time users of the Bandwidth App may have experienced portal latency or general unavailability of the Bandwidth App. Teams are observing expected portal behavior and consider this incident resolved.

Bandwidth teams are currently investigating an incident where customers who are using the Registration Center are seeing unexpected campaign failures. Teams are working to restore expected behavior.

Bandwidth teams are currently investigating an incident on the Bandwidth App where IP self-provisioning requests are resulting an unexpected errors.

Bandwidth teams are investigating a delay in 10DLC Provisioning requests. We are working to restore expected provisioning behavior.