checked Oct 29, 2026 3:09 PM UTC · Bandwidth's official status page
Bandwidth has disruptions affecting Number Porting.
Operational: United States Inbound Calling Services, United States Outbound Calling Services, United States V2 Application Add On Services.
Statusfield watches Bandwidth alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.
30-day free trial — no card needed. First-time customers; continued monitoring requires a paid subscription.
168 reports published by Bandwidth in the last 30 days · 7 still open
When Bandwidth breaks, it is typically resolved in 5h 38m — median across 20 resolved incidents over 30 days.
investigatingOct 29 · 15:09 UTC
Bandwidth teams are investigating the Number Portability Checker for both UI and API requests. These requests may return unexpected results or fail to complete.
Reported by Bandwidth on their status page.
resolvedOct 29 · 10:08 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 29 · 13:01 UTC
Bandwidth has concluded its investigation of this issue and determined that between 12:26 UTC and 15:26 UTC on October 28, some 10DLC campaign provisioning requests were delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 28 · 17:20 UTC
For a brief period of time, some 10DLC campaign requests were delayed in provisioning. At this time, we are observing expected provisioning times.
Reported by Bandwidth on their status page.
resolvedOct 28 · 10:01 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 28 · 10:01 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 28 · 09:28 UTC
Bandwidth has concluded its investigation of this issue and determined that between 11:58 UTC and 15:09 UTC on October 27, 10DLC MMS sent to AT&T was delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 27 · 16:22 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 27 · 14:56 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 27 · 14:56 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 27 · 10:23 UTC
Bandwidth has concluded its investigation of this issue and determined that between 18:22 UTC and 20:52 UTC on October 26, a portion of outbound calls through the LAX data center experienced increased post-dial delay. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 26 · 22:38 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
postmortemOct 29 · 13:05 UTC
Bandwidth has concluded its investigation of this issue and determined that between 11:09 UTC and 12:05 UTC on October 23, some Toll-Free port activation orders experienced errors. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 23 · 14:57 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 23 · 11:25 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 23 · 00:25 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 23 · 00:25 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 23 · 10:39 UTC
Bandwidth has concluded its investigation of this issue and determined that between 17:51 UTC on October 20 and 18:03 UTC on October 22, inbound SMS and MMS messages from T-Mobile and Verizon were not delivered to a limited set of Bandwidth telephone numbers. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 22 · 20:40 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
postmortemOct 23 · 08:36 UTC
Between 00:00 UTC on October 21 and 16:05 UTC on October 22, some inbound calls using Voice Authentication services in the US region failed to complete.
Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: https://www.bandwidth.com/support/en/articles/17756424-20261022-voice-us-pindrop-inbound-call-failures-after-siprec-release.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 22 · 16:53 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 23 · 00:01 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 23 · 09:34 UTC
Between 12:40 UTC and 21:27 UTC on October 22, 2026, some off net port orders were not activating as expected due to a vendor condition. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 22 · 21:48 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
postmortemOct 22 · 11:51 UTC
Between 04:10 UTC and 08:03 UTC on October 22, 2026, US Voice Traffic experienced a reduction of inbound voice traffic due to an off-network condition of a carrier. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 22 · 11:16 UTC
For a brief period of time, some customers may have experienced a reduction of inbound voice traffic. This was due to an off-network condition of a carrier.
Reported by Bandwidth on their status page.
resolvedOct 22 · 11:21 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 22 · 11:21 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 23 · 00:02 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 23 · 00:02 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 22 · 10:43 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 22 · 08:38 UTC
Bandwidth has concluded its investigation of this issue and determined that between 18:58 UTC on October 21, 2026 and 01:02 UTC on October 22, 2026, outbound MMS messages towards AT&T destinations were delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 22 · 02:54 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
postmortemOct 29 · 10:02 UTC
Bandwidth has concluded its investigation of this issue and determined that between 18:02 UTC on October 21 and 12:07 UTC on October 22, intermittent port activation failures occurred for Toll-Free ports. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
resolvedOct 25 · 23:00 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 25 · 23:00 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
CompletedOct 28 · 10:00 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
CompletedOct 28 · 09:00 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
resolvedOct 21 · 18:43 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 23 · 08:57 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 21 · 09:32 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 21 · 09:32 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 21 · 20:14 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 21 · 20:14 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 22 · 07:23 UTC
Between 16:09 UTC and 23:12 UTC on October 20th, 2026, outbound Japan based calls may not have completed as expected.
Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: https://www.bandwidth.com/support/en/articles/17734056-20261020-bwi-voice-japan-outbound-calls-failing.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 21 · 13:41 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 21 · 14:46 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 21 · 14:46 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 21 · 17:37 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 21 · 17:37 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 21 · 13:51 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 21 · 13:51 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 21 · 10:31 UTC
Between 19:48 UTC on October 15 and 22:55 UTC on October 20, a subset of customers sending US-to-US toll-free outbound calls experienced call failures.
Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: https://www.bandwidth.com/support/en/articles/17745246-20261015-voice-us-toll-free-outbound-calls-misrouted.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 20 · 23:04 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 20 · 21:10 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 20 · 21:10 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 21 · 09:20 UTC
Between 14:45 UTC and 17:16 UTC on October 20, 2026, Inbound and Outbound SMS messaging to Australia based destinations experienced missing delivery receipts and failed or timed-out messages. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 20 · 20:02 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 20 · 10:09 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 20 · 10:09 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 20 · 08:58 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 20 · 08:58 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 20 · 17:29 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 20 · 17:29 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 20 · 10:06 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 20 · 17:14 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 20 · 11:38 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 20 · 11:38 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 20 · 12:58 UTC
Bandwidth has concluded its investigation of this issue and determined that between 22:21 UTC on October 19th and 02:02 UTC on October 20th, MMS messages sent to Verizon were delivered with delays. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 20 · 04:52 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
postmortemOct 20 · 11:03 UTC
Between 22:27 UTC and 23:54 UTC on October 19, 2026, SMS and MMS messages sent to AT&T subscribers experienced delivery delays. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 20 · 05:36 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
CompletedOct 20 · 14:00 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
postmortemOct 20 · 12:49 UTC
Bandwidth has concluded its investigation of this issue and determined that between 12:00 UTC and 19:34 UTC on October 19, 2026, new Toll Free number activation requests were delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 19 · 20:06 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 19 · 06:37 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 19 · 06:37 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 19 · 09:19 UTC
Bandwidth has concluded its investigation of this issue and determined that between 03:33 UTC and 05:30 UTC on October 18th, new number orders were delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 18 · 15:27 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
postmortemOct 19 · 08:50 UTC
Bandwidth has concluded its investigation of this issue and determined that between 19:16 UTC and 19:40 UTC on October 16th, MMS delivery to Verizon Wireless, AT&T, and T-Mobile destinations experienced sporadic delays. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 17 · 00:07 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 16 · 11:52 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 16 · 11:52 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 16 · 10:37 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 16 · 10:37 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 16 · 11:02 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 16 · 11:02 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 16 · 08:59 UTC
Bandwidth has concluded its investigation of this issue and determined that between 18:29 UTC on October 15th and 02:02 UTC on October 16th, messaging delivery to Verizon and T-Mobile was delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 16 · 03:23 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 15 · 16:43 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 15 · 14:32 UTC
Bandwidth has concluded its investigation of this issue and determined that between 20:00 UTC on October 14th and 01:07 UTC on October 15th, MMS messages to T-Mobile and Verizon were delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 15 · 03:45 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 15 · 12:20 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 15 · 12:20 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 15 · 09:38 UTC
Bandwidth has concluded its investigation of this issue and determined that between 12:01 UTC and 13:19 UTC on October 14, 2026, new Toll Free activation requests routed through Lumen were delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 14 · 13:41 UTC
For a brief period of time, some toll-free port activations may have failed to activate as expected. Teams are observing normal toll-free report activations at this time and consider this incident resolved.
Reported by Bandwidth on their status page.
resolvedOct 14 · 22:15 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 14 · 22:15 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 14 · 09:47 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 14 · 09:47 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 14 · 12:01 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 14 · 12:01 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 14 · 08:09 UTC
Bandwidth has concluded its investigation of this issue and determined that between 20:00 UTC and 23:55 UTC on October 13th, outbound 10DLC MMS traffic to T-Mobile and Verizon experienced intermittent delivery delays. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
CompletedOct 14 · 19:30 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
CompletedOct 28 · 08:00 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
resolvedOct 12 · 17:25 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 11 · 09:41 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved
Reported by Bandwidth on their status page.
resolvedOct 10 · 14:07 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 11 · 21:33 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 9 · 08:47 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 9 · 04:22 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 9 · 02:50 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 9 · 11:43 UTC
Bandwidth has concluded its investigation of this issue and determined that between 13:00 UTC on October 8, 2026 and 01:58 UTC on October 9, 2026, toll-free SMS delivery receipts for messages to Verizon were delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
postmortemOct 8 · 09:35 UTC
Between 20:20 UTC on October 7, 2026 and 20:40 UTC on October 8, 2026, outbound 10DLC SMS and MMS messages towards AT&T destinations incorrectly failed to deliver due to an off-network condition labeling the messages as fraud. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
investigatingOct 7 · 21:45 UTC
Bandwidth teams are investigating an incident impacting Telephone Number Lookup tool where results are delayed or failing to complete as expected.
Reported by Bandwidth on their status page.
postmortemOct 9 · 10:10 UTC
Between 17:35 UTC and 21:54 UTC on October 7, 2026, TN Lookup experienced request slowness and timeouts affecting all customers. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
postmortemOct 8 · 09:32 UTC
Between 17:30 UTC and 18:15 UTC on October 7, 2026, some 10DLC SMS and MMS messages towards AT&T destinations incorrectly received a rejection related to Spam Filtering due to an off-network condition. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
postmortemOct 8 · 10:54 UTC
Bandwidth has concluded its investigation of this issue and determined that between 15:09 UTC and 21:48 UTC on October 7, 2026, a subset of inbound voice calls experienced call drops or degraded audio quality. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
postmortemOct 7 · 12:13 UTC
Between 08:26 UTC and 08:55 UTC on October 7th, 2026, inbound MMS messaging was not delivered as expected for a subset of Bandwidth customers.
Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: https://www.bandwidth.com/support/en/articles/17638097-20261007-messaging-us-inbound-mms-mo-from-infobip-via-mm7-10dlc-disruption.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
resolvedOct 7 · 10:29 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 7 · 16:19 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 7 · 09:16 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 7 · 08:54 UTC
Between 16:18 UTC and 19:17 UTC on October 6th, Numbers ordering and porting requests were failing.
Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: https://www.bandwidth.com/support/en/articles/17609737-20261006-numbers-us-ordering-and-porting-outage.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
InvestigatingOct 6 · 18:41 UTC
Bandwidth teams are investigating an incident impacting the following items; Portability Checker, Telephone Number Lookups, and/or New Number Orders. These tasks may be delayed or fail to complete. Teams are working to restore expected App performance.
Reported by Bandwidth on their status page.
resolvedOct 9 · 10:41 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ScheduledOct 6 · 20:00 UTC
Bandwidth will be performing a router upgrade in our Singapore Data Center. No customer impact is anticipated. However, for a few brief periods during the maintenance, customers may observe their traffic, including traffic through DLS connections, being routed to an alternate path.
Reported by Bandwidth on their status page.
resolvedOct 6 · 22:19 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
MonitoringOct 6 · 15:09 UTC
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Reported by Bandwidth on their status page.
postmortemOct 7 · 11:19 UTC
Between 16:54 UTC on October 5, 2026 and 18:26 UTC on October 6, 2026, a subset of inbound calls from the Lumen network were failing to connect to the Bandwidth network. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
IdentifiedOct 6 · 13:02 UTC
The source of this incident has been identified as an off-network condition. Bandwidth continues to work with Lumen as they work to restore their expected call handling behaviors.
Reported by Bandwidth on their status page.
postmortemOct 6 · 12:14 UTC
Between 04:37 UTC and 11:47 UTC on October 6th, a subset of Bandwidth's outbound voice calls to France failed to connect.
Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: https://www.bandwidth.com/support/en/articles/17462013-20261006-bwi-voice-sfr-fra-outbound-migration-438-invalid-identity-header-errors.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 6 · 12:04 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 6 · 12:21 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 6 · 12:21 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
investigatingOct 6 · 04:00 UTC
Bandwidth teams are investigating outbound messaging delays towards AT&T destinations. These delays may turn into messaging failures. Teams are actively working to restore expected messaging deliverability. Updates will be provided as they become available.
Reported by Bandwidth on their status page.
resolvedOct 5 · 22:57 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 4 · 20:29 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 4 · 20:29 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedOct 4 · 20:28 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 4 · 20:28 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 5 · 11:28 UTC
Bandwidth has concluded its investigation of this issue and determined that between 12:13 UTC and 12:37 UTC on October 3, 2026, Voice service for calls traversing the Brussels data center experienced intermittent dropped calls. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 3 · 20:00 UTC
For a brief period of time calls transversing across our Brussels Datacenter may have failed to complete as expected. We are currently observing expected network behavior and consider this incident resolved.
Reported by Bandwidth on their status page.
resolvedOct 3 · 11:46 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 3 · 11:46 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 7 · 08:25 UTC
Between 03:15 UTC and 03:30 UTC on October 2nd, inbound voice calls were unable to be completed.
Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: https://www.bandwidth.com/support/en/articles/17429376-20261002-voice-inbound-proxy-403-rejections-during-acl-reload-window.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
postmortemOct 2 · 14:07 UTC
Between 00:43 UTC and 13:53 UTC on October 2nd, messaging provisioning and deprovisioning requests experienced delays and intermittent failures. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 2 · 13:27 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 3 · 01:18 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 3 · 01:18 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemOct 2 · 07:34 UTC
Bandwidth has concluded its investigation of this issue and determined that between 09:00 UTC and 19:31 UTC on October 1, 2026, Messaging customers experienced errors when attempting to view or search campaigns through the customer portal. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedOct 1 · 20:00 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedOct 2 · 06:39 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedOct 2 · 06:39 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedSep 30 · 17:36 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
ResolvedSep 30 · 17:36 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
resolvedSep 30 · 11:57 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
postmortemSep 30 · 11:53 UTC
Between 23:37 UTC and 02:07 UTC on September 29-30, 2026, outbound MMS messages destined for AT&T experienced delivery delays. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Reported by Bandwidth on their status page.
ResolvedSep 30 · 02:31 UTC
This incident has been resolved.
Reported by Bandwidth on their status page.
resolvedSep 30 · 13:52 UTC
Final: Our carrier has completed all necessary repairs (equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 09/29/2026 21:05 ET Stop Time: 09/30/2026 09:43 ET
Reported by Bandwidth on their status page.
ResolvedSep 30 · 13:52 UTC
Final: Our carrier has completed all necessary repairs (equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.Start Time: 09/29/2026 21:05 ETStop Time: 09/30/2026 09:43 ET
Reported by Bandwidth on their status page.
CompletedOct 1 · 06:00 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
resolvedSep 30 · 12:07 UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Reported by Bandwidth on their status page.
CompletedOct 14 · 10:00 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
CompletedOct 16 · 02:00 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
CompletedOct 23 · 02:00 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
CompletedOct 5 · 04:00 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
CompletedOct 2 · 02:00 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
CompletedOct 1 · 08:00 UTC
The scheduled maintenance has been completed.
Reported by Bandwidth on their status page.
