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Azupay Incident History

Operational

azupay.com.au ↗6 components

checked Nov 3, 2026 9:47 PM UTC · Azupay's official status page

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Azupay incident history

2 reports published by Azupay in the last 30 days

October 7, 2026

Upstream Payment processing issues Impacting Outbound Bendigo Bank transactions - [incident first identified 7 October 2026 20:45 in AEST/AEDT timezone])

Last update

  1. resolvedOct 7 · 22:48 UTC

    The outage impacting Bendigo Bank resolved around approximatley 2026-10-07 21:50:00 Australia/Sydney last night, and on monitoring, no further issues have been experienced. We are resolving this issue. We recommend re-attempting impacted transactions if they are in a FAILED status and need to be re-attempted. Information on error codes are available from our developer docs at https://developer.azupay.com.au/docs/making-payments#failure-reason-codes

Reported by Azupay on their status page.

Payment processing issues Impacting Westpac transactions - [incident first identified 7 October 2026 11:17 AEST in AEST/AEDT timezone])

Last update

  1. resolvedOct 7 · 04:26 UTC

    Westpac have confirmed this issue is resolved and have published the following guidance on impact windows: Incident Start Date/time: 07 October 2026 @ 11:16 AEDT Incident End Date/time: 07 October 2026 @ 11:33 AEDT NPP Payment Self suspension Start Date/Time: 07 October 2026 @ 11:25 AEDT NPP Payment Self-suspension end Date/Time: 07 October 2026 @ 11:33 AEDT We are now resolving this issue. Information regarding the PA04 and AB01 error codes is avaialble from our developer documentation at https://developer.azupay.com.au/docs/making-payments#failure-reason-codes *Reason* Code Description *AB01* Clearing process aborted due to timeout. NPP Error. Client should retry for up to 8 hours before failing the payment and crediting the customers account. *PA04* Participant Not Available. Receiving bank is experiences problems. Client should retry for up to 8 hours before failing the payment and crediting the customers account.

Reported by Azupay on their status page.