Appfigures Incident History
Appfigures is experiencing degraded performance with some services running slower than normal.
Incident History
Showing incidents from the last 15 days
Report: "Google Play Download Delays"
Last updateEverything with Google continues to look normal, and download data is now available through July 17, in line with Google's usual reporting schedule. After about a month of delayed and missing reports, Google is now back to releasing download reports consistently. We're happy to have everything back up to speed, so we'll be closing out this incident.
Google has now released the missing June 26 download report, and we've re-imported it for everyone. Download data is also now available through July 12, bringing reporting closer to Google's normal schedule. If you notice any missing download data between June 15 and July 12, please reach out to our support team and we'll take a closer look.
Google has now generated the missing June 26 download report, and we're kicking off a re-import so everyone receives the updated data. Download reports are also now available through July 11, putting reporting back on Google's usual schedule.
Google is mostly back on track with its usual reporting schedule of 2–5 days behind. The only remaining missing download report is June 26. We're waiting for Google to generate that day's report, and as soon as it's available, we'll automatically re-import it for everyone.
Google has confirmed the ongoing reporting issues and is actively working on a resolution. At the moment, download data for June 26 and July 3 is still missing. The latest available download data is July 4, so once Google generates the missing reports, we'll automatically import them and update your data.
Google has now released download data for June 24, so things are moving in the right direction. The remaining missing reports are June 26 and July 1. As soon as Google generates those dates, we'll automatically import them and update your data. The latest available download data from Google is currently July 2, and no additional reporting days have been released since then. We'll continue monitoring for new reports.
Google has now released download reports through July 2. However, July 1 has not been generated yet. At this point, June 24, June 26, and July 1 are still missing download data from Google. We'll continue monitoring the delay, and as soon as Google releases those reports, we will automatically import them.
Google has released download reports through June 28. However, June 26 is also missing, joining the previously missing June 24 report. We'll continue monitoring the delay, and as soon as Google generates the missing reports, Appfigures will automatically import them as usual.
Google has now released download reports through June 25. However, June 24 is still missing, even though June 25 data is already available. We'll continue monitoring the delay, and as soon as Google generates the missing June 24 report, we will automatically import it as usual.
Google still hasn't released download reports beyond June 17, so there's no change to report just yet. We're hoping Google resolves the delay soon, and as soon as new reports become available, we'll automatically import them.
We're still waiting on Google to release updated downloads after the 17th. As soon as additional days are available, we'll import them automatically.
Download data from Google Play is currently stuck at July 17, though revenue data is still arriving normally and is available through yesterday. We're checking with Google to see what's causing the delay, but for now we're all waiting on Google to release more recent download data.
Report: "Google's Subscriptions Delay"
Last updateGoogle appears to be back on its normal subscription reporting schedule. The latest available data is now July 8, which is in line with Google's typical 2–5 day reporting delay. We'll continue keeping an eye on things, but everything is looking back to normal.
Google has started releasing additional subscription data for June and July. All Active Subscriptions are now available through July 4, while additional metrics like Activations and Cancellations are currently available through July 2. We'll continue importing new data automatically as Google makes it available. The current delay is Google's standard 2-5 day delay for releasing data.
There's still no new subscription report data from Google beyond June 14. We're continuing to monitor the delay, and as soon as Google releases the missing reports, we'll automatically import them for everyone.
Google's subscription reports are currently delayed, with no new data being released after June 14. We're monitoring the delay and have reached out to Google for more information. As soon as Google releases additional reporting days, we will automatically import the new data. We'll post another update when we learn more or see reporting resume.
Report: "Errors in ASO Reports"
Last updateWe've been monitoring the update, and everything is looking good. ASO reports are back to normal.
We're aware of sporadic errors affecting some ASO reports and are already working on a fix. Everything should be back to normal within the next few minutes. We'll post another update here once it's all set.
Report: "Google's Subscriptions Delay"
Last updateGoogle appears to be back on its normal subscription reporting schedule. The latest available data is now July 8, which is in line with Google's typical 2–5 day reporting delay.We'll continue keeping an eye on things, but everything is looking back to normal.
Google has started releasing additional subscription data for June and July.All Active Subscriptions are now available through July 4, while additional metrics like Activations and Cancellations are currently available through July 2. We'll continue importing new data automatically as Google makes it available. The current delay is Google's standard 2-5 day delay for releasing data.
There's still no new subscription report data from Google beyond June 14. We're continuing to monitor the delay, and as soon as Google releases the missing reports, we'll automatically import them for everyone.
Google's subscription reports are currently delayed, with no new data being released after June 14.We're monitoring the delay and have reached out to Google for more information. As soon as Google releases additional reporting days, we will automatically import the new data.We'll post another update when we learn more or see reporting resume.
Report: "Errors in ASO Reports"
Last updateWe've been monitoring the update, and everything is looking good. ASO reports are back to normal.
We're aware of sporadic errors affecting some ASO reports and are already working on a fix.Everything should be back to normal within the next few minutes. We'll post another update here once it's all set.
Report: "Google Play Download Delays"
Last updateGoogle has confirmed the ongoing reporting issues and is actively working on a resolution.At the moment, download data for June 26 and July 3 is still missing. The latest available download data is July 4, so once Google generates the missing reports, we'll automatically import them and update your data.
Google has now released download data for June 24, so things are moving in the right direction.The remaining missing reports are June 26 and July 1. As soon as Google generates those dates, we'll automatically import them and update your data.The latest available download data from Google is currently July 2, and no additional reporting days have been released since then. We'll continue monitoring for new reports.
Google has now released download reports through July 2. However, July 1 has not been generated yet.At this point, June 24, June 26, and July 1 are still missing download data from Google. We'll continue monitoring the delay, and as soon as Google releases those reports, we will automatically import them.
Google has released download reports through June 28. However, June 26 is also missing, joining the previously missing June 24 report.We'll continue monitoring the delay, and as soon as Google generates the missing reports, Appfigures will automatically import them as usual.
Google has now released download reports through June 25. However, June 24 is still missing, even though June 25 data is already available.We'll continue monitoring the delay, and as soon as Google generates the missing June 24 report, we will automatically import it as usual.
Google still hasn't released download reports beyond June 17, so there's no change to report just yet. We're hoping Google resolves the delay soon, and as soon as new reports become available, we'll automatically import them.
We're still waiting on Google to release updated downloads after the 17th. As soon as additional days are available, we'll import them automatically.
Download data from Google Play is currently stuck at July 17, though revenue data is still arriving normally and is available through yesterday.We're checking with Google to see what's causing the delay, but for now we're all waiting on Google to release more recent download data.