Dialogue Cloud | EMEA WEU | Incident: Inbound and Outbound Calls
Last updateresolvedOct 22 · 15:23 UTC
Incident Closure Update Current Status: Resolved Resolution: The remediation was successfully implemented and normal service was restored. We have since received confirmation from impacted customers that the issue is resolved. Based on this validation, we are closing the incident. Root Cause: The root cause was confirmed as an issue with the static route between the SBC services and the backend components. Next Steps: An RCA is currently being prepared and will be provided through the standard Support channels once completed. We sincerely apologize for the disruption this incident caused and thank you for your patience and understanding while our teams worked to restore service. AnywhereNow
Reported by AnywhereNow on their status page.
