Socure DocV is failing to complete for multiple clients
Last updateresolvedSep 11 · 00:37 UTC
The issue is currently resolved. Socure DocV is available again. RCA is upcoming.
Reported by Alloy on their status page.
checked Sep 11, 2026 12:56 AM UTC · Alloy's official status page
Alloy is up and running.
Alloy is currently operational with all systems functioning normally.
All components operational
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Alloy incident history
6 reports published by Alloy in the last 30 days
When Alloy breaks, it is typically resolved in 2h 54m — median across 6 resolved incidents over 90 days.
September 11, 2026
September 9, 2026
[Retroactive] Issues loading Workflows, Journeys, and Application Queues
Last updateresolvedSep 9 · 15:49 UTC
Between approximately 11:18 AM and 11:38 AM ET, some users experienced intermittent issues loading Workflows, Journeys, and Application Queues in the Alloy Dashboard. A fix has been rolled out and we have confirmed that the affected pages are loading normally.
Reported by Alloy on their status page.
September 4, 2026
Degraded Export Functionality
Last updateresolvedSep 4 · 19:54 UTC
We’ve identified the issue, deployed a fix, and confirmed export processing performance has returned to normal levels.
Reported by Alloy on their status page.
August 27, 2026
Threatmetrix integration downtime
Last updateresolvedAug 27 · 16:45 UTC
Between 12:45 PM and 1:20 PM ET on August 27, a third-party data provider Threatmetrix experienced a service disruption that caused intermittent connection errors on device intelligence checks. During this window, some evaluations that use impacted service completed as partial rather than returning a full provider response, and some requests saw elevated latency or connector timeouts. The provider has confirmed the underlying issue is resolved, and error rates returned to normal by 1:20 PM ET. Evaluations submitted outside this window were not affected.
Reported by Alloy on their status page.
August 25, 2026
Degraded performance
Last updateresolvedAug 25 · 20:39 UTC
Issue have been fully resolved. Elevated error rates were observed on August 25th between 14:18 and 14:22 PM ET and between 14:29 and 14:35 PM ET
Reported by Alloy on their status page.
August 20, 2026
loqate down address formatter unavailable
Last updateresolvedAug 20 · 20:43 UTC
This incident has been resolved.
Reported by Alloy on their status page.