AlertSite logo and current status indicator

AlertSite Incident History

Operational

alertsite.com ↗7 top-level components

checked Oct 25, 2026 10:06 PM UTC · AlertSite's official status page

AlertSite is up and running.

AlertSite is currently operational with all systems functioning normally.

All components operational

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AlertSite incident history

10 reports published by AlertSite in the last 30 days · 2 still open

When AlertSite breaks, it is typically resolved in 11h 26m — median across 7 resolved incidents over 30 days.

October 23, 2026

The AlertSite Site Seal feature is currently unavailable.

Ongoing · last update
  1. investigatingOct 23 · 15:19 UTC

    The AlertSite Site Seal feature is currently unavailable. If you have a site seal embedded on your website, it will currently display as a broken or missing image.Monitoring, alerting, and all other AlertSite functionality are fully unaffected.

Reported by AlertSite on their status page.

October 10, 2026

AlertSite Monitoring Data Unavailable

Last update
  1. resolvedOct 12 · 10:09 UTC

    We experienced a delay in monitoring data availability following the scheduled maintenance on October 10, 2026. The monitoring data has now been fully recovered and is reflecting correctly. There was no data loss.

    We apologize for any inconvenience caused and appreciate your patience and understanding.

    If you have any questions or need further assistance, please visit SmartBear Customer Care to create a case.

Reported by AlertSite on their status page.

AlertSite Monitoring Data Unavailable

Last update
  1. ResolvedOct 12 · 10:09 UTC

    We experienced a delay in monitoring data availability following the scheduled maintenance on October 10, 2026. The monitoring data has now been fully recovered and is reflecting correctly. **There was no data loss.**We apologize for any inconvenience caused and appreciate your patience and understanding.If you have any questions or need further assistance, please visit SmartBear Customer Care to create a case.

Reported by AlertSite on their status page.

October 7, 2026

Planned System Maintenance – Oct 10th, 2026

Last update
  1. CompletedOct 10 · 05:30 UTC

    The scheduled maintenance has been completed.

Reported by AlertSite on their status page.

October 6, 2026

Calgary, Alberta Monitoring Location Issue

Last update
  1. resolvedOct 6 · 08:26 UTC

    This incident has been resolved. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Reported by AlertSite on their status page.

Degraded Performance – Zurich, Switzerland Monitoring Location

Last update
  1. resolvedOct 6 · 07:13 UTC

    We have resolved the issue that was causing outage with our monitoring nodes in Zurich, Switzerland. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Reported by AlertSite on their status page.

October 5, 2026

Dublin, IE Monitoring Location – IP Address Change

Last update
  1. CompletedOct 12 · 15:30 UTC

    We have resolved all the issues for Dublin, Ireland location.Currently its active and ready to use.For assistance, please contact SmartBear Customer Care.

Reported by AlertSite on their status page.

September 29, 2026

Email Delivery - Temporary Disruption

Last update
  1. resolvedOct 2 · 07:09 UTC

    This incident has been resolved.

Reported by AlertSite on their status page.

September 28, 2026

Dublin, IE Servers – IP Address Change

Ongoing · last update
  1. investigatingOct 1 · 04:54 UTC

    The migration of our Dublin, IE monitoring servers to the new hosting platform has been extended from September 30 to October 5, 2026.

    The IP addresses will change as part of this migration. After completion, monitoring traffic from these servers will originate from the following new IP addresses:

    • 46.22.143.201
    • 46.22.143.115
    • 46.22.143.111

    If your monitored endpoints require IP whitelisting, please ensure these new IP addresses are added to your allowlists before the migration date to avoid any monitoring interruptions.

    For assistance, please contact SmartBear Customer Care.

Reported by AlertSite on their status page.

September 23, 2026

Worcester, MA Monitoring Location Decommissioning

Last update
  1. resolvedOct 5 · 19:12 UTC

    We have fix the issue for Worcester, MA to Boston, MA, If you would like to create a case with Customer Care, please visit: https://support.smartbear.com/message/?prod=Alertsite

Reported by AlertSite on their status page.