Akeneo logo and current status indicator

Akeneo Incident History

Operational

akeneo.com ↗9 top-level components

checked Oct 27, 2026 11:01 PM UTC · Akeneo's official status page

Akeneo is up and running.

Akeneo is currently operational with all systems functioning normally.

All components operational

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Akeneo incident history

6 reports published by Akeneo in the last 30 days

When Akeneo breaks, it is typically resolved in 3h 4m — median across 4 resolved incidents over 30 days.

October 21, 2026

PHP vulnerabilities announced

Last update
  1. resolvedOct 21 · 16:57 UTC

    Our mitigation work is complete. PIM SaaS is now running a patched version of PHP, which includes fixes for both identified vulnerabilities.⁠ PIM SaaS instances continue to operate normally, and no action is required on your end.⁠ Thank you for your understanding.

Reported by Akeneo on their status page.

October 20, 2026

Service disruption for PIM customers hosted in our London region

Last update
  1. resolvedOct 20 · 14:34 UTC

    The incident is now resolved. We apologize for the inconvenience and appreciate your patience while it was being solved.

Reported by Akeneo on their status page.

October 12, 2026

Delayed processing of imports and exports in the US region

Last update
  1. resolvedOct 12 · 10:37 UTC

    Import and export jobs in the US region are back to normal. All jobs that were delayed have now run, and new jobs are processed without delay. We apologize for the inconvenience.

Reported by Akeneo on their status page.

October 9, 2026

SDM Jobs not pushed to Akeneo PIM

Last update
  1. resolvedOct 9 · 15:56 UTC

    This incident has now been resolved. We apologise for the inconvenience caused by this temporary disruption.

Reported by Akeneo on their status page.

SDM Jobs not pushed to Akeneo PIM

Last update
  1. resolvedOct 9 · 07:12 UTC

    The team has identified an issue with a feature flag used for new feature development affecting all SDM jobs pushed between 07:12 and 14:02 UTC (09:12–16:02 CEST). The affected jobs have been retried, and the data is pushed correctly to the PIM. The team is working on a solution to prevent any future issues from feature flag usage.

Reported by Akeneo on their status page.

October 2, 2026

Display issue on the History tab

Last update
  1. resolvedOct 2 · 08:46 UTC

    This incident has been resolved.

Reported by Akeneo on their status page.