Addigy Incident History

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

A fix is currently being validated and will release early next week. In the meantime, affected users can continue to log in locally or revert to the native macOS login window. If you experience this issue, please submit a support ticket to support@addigy.com. We’ll continue to share updates as testing progresses.

We identified an issue impacting certain environments, where some end users may see a "Something went wrong" pop-up related to Addigy Identity. We've identified the cause and are working on a fix. In the meantime, users can log in locally or by reverting back to the native login window. If you experience this issue, please submit a support ticket to support@addigy.com. We'll update this incident as we make progress.

A fix is currently being validated and will release early next week.In the meantime, affected users can continue to log in locally or revert to the native macOS login window. If you experience this issue, please submit a support ticket to support@addigy.com. We’ll continue to share updates as testing progresses.

We identified an issue impacting certain environments, where some end users may see a "Something went wrong" pop-up related to Addigy Identity. We've identified the cause and are working on a fix.In the meantime, users can log in locally or by reverting back to the native login window. If you experience this issue, please submit a support ticket to support@addigy.com. We'll update this incident as we make progress.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The release of Self Service for iPhone and iPad v1.1.0 is scheduled for Tuesday, July 7 at 9:00 AM EDT (13:00 UTC).Important Reminder:Before any release, ensure Addigy is allowlisted in your security solutions to prevent potential issues. Follow the guidelines in the article below and reach out with any questions by creating a support ticket before the scheduled release.Knowledge Base Article:https://support.addigy.com/hc/en-us/articles/4403542654483-Addigy-Antivirus-and-Antimalware-Exclusion-RecommendationsRelease Notes (Available After Update):https://releases.addigy.com/AM-31044