Acquia, Inc. Incident History

This incident has been resolved.

We've identified an issue affecting related and popular search functionality. Our team is actively deploying a fix, and we will share further updates as progress is made.

We've identified an issue affecting related and popular search functionality. Our team is actively deploying a fix, and we will share further updates as progress is made.

The issue affecting related and popular search functionality and Pulse monitoring has been fully resolved. All systems are operational. We appreciate your patience during this incident.

A fix has been implemented for the issue affecting related and popular search functionality and Pulse monitoring. We are actively monitoring the systems to confirm full restoration of service. We will provide a final update once stability is confirmed.

We've identified an issue affecting related and popular search functionality. Our team is actively deploying a fix, and we will share further updates as progress is made.

We've resolved the issue affecting the availability of some sites. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

A fix has been implemented and we are monitoring to ensure stability.

We’ve identified the issue affecting the availability of some sites and are actively working on resolving the issue.

Investigating - We're aware of an issue affecting the availability of some sites and are actively investigating.

The issue impacting Acquia Pipelines is now completely resolved. Git connectivity and pipeline processing have returned to normal operations, and we do not anticipate any further impact.

Acquia Pipelines is currently facing disruptions due to an ongoing incident at GitHub (https://www.githubstatus.com/incidents/g40zcbvchny4), where some SSH connections using deploy keys are currently failing. Customers whose applications are connected to GitHub via Acquia Pipelines may experience issues executing Pipelines jobs. Please note that existing application environments remain entirely unaffected and are operating normally.

The issue impacting CDN provisioning for Edge Standard has been fully resolved. New domain configurations are now processing successfully, and we have confirmed stability across the environment. No further impact is expected. We apologise for any inconvenience caused and appreciate your patience while we worked through this.

A fix has been implemented for the issue impacting CDN provisioning for Edge Standard. We are now actively monitoring the environment to confirm full resolution. New domain configurations should begin processing normally. We will continue to monitor the fix and provide a final update once we have confirmed stability. Thank you for your patience.

We have identified the root cause of the issue impacting CDN provisioning for Edge Standard. New domain configurations may still fail to complete during this time. Our engineering team is engaged with our upstream provider and actively working on a fix. Existing domains and currently active CDN configurations remain unaffected. We will provide further updates as progress is made toward resolution. We apologise for the inconvenience.

We are continuing to investigate an issue impacting CDN provisioning for Edge Standard. New domain configurations may fail to complete. Our engineering team is actively working to identify the root cause and restore normal operations. Existing domains and currently active CDN configurations remain unaffected. We will provide further updates as more information becomes available. We apologise for the inconvenience.

We are currently investigating an issue impacting CDN provisioning for Edge Standard. New domain configurations may not complete successfully during this time. Our team is actively working to resolve the issue and restore normal operations. Existing domains remain unaffected. We apologise for the inconvenience and will provide further updates as more information becomes available.