ABC Trainerize Incident History

1. resolvedAug 28 · 16:42 UTC

   Dear Valued Customers, The issue affecting workout details in Trainerize, including sets, reps, and exercise statistics, has been resolved. Workout information is now saving and displaying correctly across web and mobile platforms. Workout completion was not impacted. However, workout statistics entered between approximately 9:00 PM PT on August 27 and 8:50 AM PT on August 28 may not have been saved and cannot be automatically recovered. Missing details can be manually re-entered by editing the completed workout. We apologize for the inconvenience and appreciate your patience. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10861

Reported by ABC Trainerize on their status page.

1. resolvedAug 26 · 12:47 UTC

   Dear Valued Customers, The issue affecting payment services in our applications and API calls has been resolved. Payment processing is operating normally, and our teams will continue to monitor the services. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: 6:40 AM Central Time End: 7:17 AM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10858

Reported by ABC Trainerize on their status page.