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ABC Trainerize Incident History

Operational

trainerize.com ↗6 top-level components

checked Nov 1, 2026 11:30 PM UTC · ABC Trainerize's official status page

ABC Trainerize is up and running.

ABC Trainerize is currently operational with all systems functioning normally.

All components operational

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ABC Trainerize incident history

11 reports published by ABC Trainerize in the last 30 days

When ABC Trainerize breaks, it is typically resolved in 5h 10m — median across 4 resolved incidents over 30 days.

October 29, 2026

ABC Fitness has detected an issue with Insights Reporting Services and are Investigating

Last update
  1. resolvedOct 29 · 15:02 UTC

    Please disregard this incident notice. The issue affects only a limited group of clubs, not our customers broadly. We're contacting the affected clubs directly with updates. No action is needed from anyone else, and we're closing this notice. We apologize for any confusion.

Reported by ABC Trainerize on their status page.

October 22, 2026

ABC Fitness has detected an issue impacting Ignite Membership & Operations and are Resolved

Last update
  1. resolvedOct 22 · 20:41 UTC

    Dear Valued Customers, We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10996]

Reported by ABC Trainerize on their status page.

ABC Fitness has detected an issue impacting Ignite Membership & Operations and are Resolved

Last update
  1. ResolvedOct 22 · 20:41 UTC

    Dear Valued Customers,We are pleased to confirm that the issue impacting the applications listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.Thank you for your continued support.ABC Fitness SolutionsReference number: ACC-[10996]

Reported by ABC Trainerize on their status page.

October 21, 2026

Performance Degradation in Ignite and connected services Oct 21st

Last update
  1. resolvedOct 21 · 22:15 UTC

    Between approximately 9:15 PM and 10:55 PM CT on October 21, some customers experienced slow response times and timeout errors within Ignite M&O and connected services, including member management, club management, billing screens, and access control. Our investigation identified intermittent connection failures between application services and supporting infrastructure. ABC Support teams restarted the affected services, restoring normal operations at 10:55 PM CT. ABC continues to work with our partners to determine the underlying root cause and identify any necessary preventive measures. We apologize for the disruption and any inconvenience this may have caused.

Reported by ABC Trainerize on their status page.

Performance Degradation in Ignite and connected services Oct 21st

Last update
  1. ResolvedOct 21 · 22:15 UTC

    Between approximately 9:15 PM and 10:55 PM CT on October 21, some customers experienced slow response times and timeout errors within Ignite M&O and connected services, including member management, club management, billing screens, and access control.Our investigation identified intermittent connection failures between application services and supporting infrastructure. ABC Support teams restarted the affected services, restoring normal operations at 10:55 PM CT.ABC continues to work with our partners to determine the underlying root cause and identify any necessary preventive measures.We apologize for the disruption and any inconvenience this may have caused.

Reported by ABC Trainerize on their status page.

October 16, 2026

ABC Fitness has detected an issue with Delay in DRDR Reports and are Investigating

Last update
  1. resolvedOct 16 · 16:38 UTC

    Dear Valued Customers, We are pleased to confirm that the issue impacting DRDR reporting data has been resolved. The affected data pipeline was successfully reprocessed. All services are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10975]

Reported by ABC Trainerize on their status page.

ABC Fitness has detected an issue with Delay in DRDR Reports and are Investigating

Last update
  1. ResolvedOct 16 · 16:38 UTC

    Dear Valued Customers,We are pleased to confirm that the issue impacting DRDR reporting data has been resolved. The affected data pipeline was successfully reprocessed. All services are operating normally.We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.Thank you for your continued support.ABC Fitness SolutionsReference number: ACC-[10975]

Reported by ABC Trainerize on their status page.

ABC Fitness has detected an issue with Ignite Membership and Operations and are Investigating

Last update
  1. resolvedOct 17 · 05:08 UTC

    Dear Valued Customers, We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Time of impact: Start: Oct 16, 2026, 4:09 AM Central Time End: Oct 16,2026, 11:43 PM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC - 10974

Reported by ABC Trainerize on their status page.

ABC Fitness has detected an issue with Ignite Membership and Operations and are Investigating

Last update
  1. ResolvedOct 17 · 05:08 UTC

    Dear Valued Customers,We are pleased to confirm that the issue impacting the application(s) listed below has been resolved. All services have been restored to full functionality, and our systems are operating normally.We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident.Time of impact: Start: Oct 16, 2026, 4:09 AM Central Time End: Oct 16,2026, 11:43 PM Central TimeThank you for your continued support.ABC Fitness SolutionsReference number: ACC - 10974

Reported by ABC Trainerize on their status page.

October 14, 2026

ABC Fitness has detected an issue with Insights and are identified

Last update
  1. resolvedOct 14 · 23:10 UTC

    Dear Valued Customers, We are pleased to confirm that the issue affecting scheduled report deliveries has been resolved. All impacted scheduled reports were successfully reprocessed and delivered. No action is required from customers, and scheduled reporting is now operating normally. We apologize for the inconvenience and appreciate your patience. Time of impact: Start: 10:12 AM Central Time End: 5:38 AM Central Time Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-[10969]

Reported by ABC Trainerize on their status page.

ABC Fitness has detected an issue with Insights and are identified

Last update
  1. ResolvedOct 14 · 23:10 UTC

    Dear Valued Customers,We are pleased to confirm that the issue affecting scheduled report deliveries has been resolved.All impacted scheduled reports were successfully reprocessed and delivered. No action is required from customers, and scheduled reporting is now operating normally.We apologize for the inconvenience and appreciate your patience.Time of impact: Start: 10:12 AM Central Time End: 5:38 AM Central TimeThank you for your continued support.ABC Fitness SolutionsReference number: ACC-[10969]

Reported by ABC Trainerize on their status page.