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37signals Incident History

Operational

37signals.com ↗8 components

checked Oct 27, 2026 3:18 PM UTC · 37signals's official status page

37signals is up and running.

37signals is currently operational with all systems functioning normally.

All components operational

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37signals incident history

20 reports published by 37signals in the last 30 days · 5 still open

When 37signals breaks, it is typically resolved in 25m — median across 5 resolved incidents over 30 days.

October 20, 2026

Campfire outage

Ongoing · last update

  1. InvestigatingOct 20 · 21:27 UTC

    Campfire is down. We are investigating.

Reported by 37signals on their status page. View vendor report ↗

October 14, 2026

Basecamp 2 Mail-in Maintenance

Ongoing · last update

  1. In progressOct 14 · 12:15 UTC

    Maintenance is underway.

Reported by 37signals on their status page. View vendor report ↗

October 12, 2026

Highrise Mail-in Maintenance

Ongoing · last update

  1. In progressOct 12 · 10:15 UTC

    Maintenance is underway.

Reported by 37signals on their status page. View vendor report ↗

October 9, 2026

Highrise Mail-in Maintenance

Ongoing · last update

  1. In progressOct 9 · 16:00 UTC

    Maintenance is underway.

Reported by 37signals on their status page. View vendor report ↗

Backpack Mail-in Maintenance

Ongoing · last update

  1. In progressOct 9 · 14:30 UTC

    Maintenance is underway.

Reported by 37signals on their status page. View vendor report ↗

October 2, 2026

Basecamp Classic Mail-In Maintenance

Last update

  1. CompletedOct 2 · 09:30 UTC

    The scheduled maintenance has been completed.

Reported by 37signals on their status page.

September 29, 2026

Basecamp 4 is down

Last update

  1. resolvedSep 29 · 12:27 UTC

    Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Basecamp 4 is down

Last update

  1. ResolvedSep 29 · 12:27 UTC

    Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Basecamp 4 is down

Last update

  1. resolvedSep 29 · 12:25 UTC

    Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Highrise is down

Last update

  1. resolvedSep 29 · 12:23 UTC

    Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Highrise is down

Last update

  1. ResolvedSep 29 · 12:23 UTC

    Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Basecamp 5 and HEY are down

Last update

  1. postmortemSep 29 · 14:20 UTC

    This morning, power maintenance in our Ashburn datacenter caused our load balancers there to briefly stop serving customer traffic. That meant Basecamp and HEY were down for some customers in the U.S. and parts of Europe. Our three other datacenters remained online during the incident.

    After fixing the root cause, we noticed some lingering network instabilities. This led to increased errors with using Basecamp and HEY. Our Ops team quickly rolled out a fix for these as well.

    This was an avoidable problem. These devices should be resilient to this type of maintenance but were misconfigured. We’ve corrected the issue that caused today's incident to prevent this problem from recurring.

    We’re very sorry for interrupting your work today. If you have any questions, or if we can help in any way, please reach out to our support crew.

Reported by 37signals on their status page.

Basecamp 5 and HEY are down

Last update

  1. ResolvedSep 29 · 12:34 UTC

    Basecamp 5 and HEY are back up. We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Highrise is down

Last update

  1. resolvedSep 29 · 12:10 UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Highrise is down

Last update

  1. resolvedSep 29 · 12:02 UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Highrise is down

Last update

  1. resolvedSep 29 · 11:54 UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Highrise is down

Last update

  1. resolvedSep 29 · 11:48 UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Highrise is down

Last update

  1. resolvedSep 29 · 11:39 UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Highrise is down

Last update

  1. resolvedSep 29 · 11:35 UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.

Highrise is down

Last update

  1. resolvedSep 29 · 11:26 UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Reported by 37signals on their status page.