Walnut Incident History
Walnut is currently operational with all systems functioning normally.
Last checked Jul 22, 2026 9:43 AM UTC from Walnut's official status page
Incident History
Showing incidents from the last 15 days
Report: "Elevated errors on Help Center interactive features (AskAI, sign-in, roadmap)"
Last updateresolved
All Help Center features operational. Root cause: an AWS CloudFront (VPC Origins) incident affecting API connectivity; documentation unaffected, no data loss. Impact ~3h20m (07:50–11:11 UTC).
monitoring
Elevated errors on Help Center interactive features Between ~07:50 and 11:11 UTC, AskAI chat, member sign-in, the public roadmap, and in-page support-ticket submission on help.walnut.io returned errors. Browsing documentation articles was unaffected throughout. The cause was an upstream cloud-provider (AWS CloudFront) connectivity incident, now mitigated by the provider. Services have recovered and we're monitoring.