Luciq Incident History
Luciq is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Elevated latency and delayed data loading"
Last updateFixes rolled out and the incident has been resolved.
Beginning around 13:00 UTC on July 7, 2026, some customers may have experienced slower load times and delays in data appearing on their dashboards. We traced the cause to elevated load on part of our core infrastructure and have applied mitigations, including scaling the affected systems. Service performance has largely recovered. We are actively monitoring the situation and rolling out additional safeguards to prevent recurrence. We will post further updates as they become available.
Report: "Elevated latency and delayed data loading"
Last updateFixes rolled out and the incident has been resolved.
Beginning around 13:00 UTC on July 7, 2026, some customers may have experienced slower load times and delays in data appearing on their dashboards.We traced the cause to elevated load on part of our core infrastructure and have applied mitigations, including scaling the affected systems. Service performance has largely recovered.We are actively monitoring the situation and rolling out additional safeguards to prevent recurrence. We will post further updates as they become available.