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DroneDeploy Incident History

Operational

dronedeploy.com ↗26 components

checked Oct 3, 2026 4:43 AM UTC · DroneDeploy's official status page

DroneDeploy is up and running.

DroneDeploy is currently operational with all systems functioning normally.

All components operational

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DroneDeploy incident history

4 reports published by DroneDeploy in the last 30 days

When DroneDeploy breaks, it is typically resolved in 1h 34m — median across 10 resolved incidents over 90 days.

September 28, 2026

Overlay uploads stuck in 'Waiting for Upload and Alignment' status

Last update
  1. resolvedSep 28 · 18:32 UTC

    Between 8:13 AM Pacific Time (15:13 UTC) on September 25 and 11:25 AM Pacific Time (18:25 UTC) on September 28, some users experienced an issue where exterior overlays became stuck in a "Waiting for Upload and Alignment" state. Engineering implemented a fix, and we do not expect further impact. Affected overlays will need to be re-uploaded.

Reported by DroneDeploy on their status page.

September 25, 2026

Delays in dock media processing

Last update
  1. resolvedSep 27 · 01:46 UTC

    Between 7:45am Pacific Time on 9/22 and 4:54pm Pacific Time on 9/25, some users may have experienced delays in map processing for flights from Dock drones and RC (remote controller) uploads submitted through the background uploader. We identified the issue, applied a fix, and reprocessed all affected maps. We don't expect further impact.

Reported by DroneDeploy on their status page.

September 23, 2026

Some docks offline

Last update
  1. resolvedSep 23 · 16:41 UTC

    Between 7:23AM and 8:56AM Pacific Time some users may have experienced an issue with Dock connections. Our Engineering team implemented a patch to restore connection, and continued to monitor stability until the connection issue was confirmed resolved. We expect no further impact.

Reported by DroneDeploy on their status page.

September 14, 2026

Enterprise Phone Support Unavailable

Last update
  1. resolvedSep 15 · 00:09 UTC

    We have received word from our 3rd party provider that our Enterprise Support phone line is now working as expected.

Reported by DroneDeploy on their status page.