CleverTap System Incident History
CleverTap System is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Data Ingestion Global Outage"
Last updateThe issue has been resolved, and all affected services are operating normally. We have verified system stability and will continue to monitor as part of our standard operational processes.
Update: Ingestion has been restored across all endpoints and is operating normally. We are continuing to monitor the system closely to ensure ongoing stability.
Ingestion is back to normal on our India endpoints, both SDK and API. For the other regions too, ingestion has started albeit slower than usual. We are monitoring the ingestion performance.
Ingestion is back to normal on our SG endpoints, both SDK and API. Work is in-progress for the other regions too.
We have implemented an alternate approach on our EU endpoints to restore ingestion. SDK ingestion has started on the region now. The other regions too will follow.
We are continuing to work on a fix for this issue.
Ingestion across all our regions is currently impacted due to issues at AWS CloudFront. We are working with AWS and also on alternate ways to get ingestion back up. Please expect an update in the next hour.