Appspace Incident History

Resolved — Jul 14, 03:05 CDT This incident is now resolved. Public Cloud services are working normally again. Thank you for your patience.

We are continuing to investigate this issue. Monitoring — Jul 14, 02:40 CDT We have found the cause and applied a fix. Services are recovering and we are watching closely to make sure everything stays stable.

Investigating — Jul 14, 00:45 CDT We are looking into reports of errors and slow performance in the Public Cloud. Some devices may fail to load content, and some sign-ins or requests may be slow or time out. We will share an update soon.

This incident has been resolved.

A fix has been deployed and we're seeing positive performance improvements.

We are currently investigating reports of users being unable to log in to public cloud servers, along with reports of slow performance. Some customers may experience authentication failures, timeouts, or degraded response times. We will update once we have identified the issue.

Weekly deploys have been pushed out and everything is now following the regular release schedules.

We have successfully identified the root cause of the issue have halted any further impact. While the issue is fully contained, implementing the full recovery and fix will take some additional time. We are actively working through the resolution steps and will provide our next update as soon as we have a clearer timeline for completion.

Our team is currently investigating an issue with today's scheduled Weekly Release. Out of an abundance of caution, we are pausing the rollout until this is resolved. We appreciate your patience and will share updates here as they become available.